Revenue Cycle Systems Analyst

Northpoint Recovery Holdings, LLC • Meridian, ID

2d • $28 - $30 • Hybrid

About The Position

As a key member of the Revenue Cycle Management team, the RCM System Analyst has a strong background in Systems setup and configuration and analysis, and Revenue Cycle Management within the healthcare sector. As an RCM Systems Analyst, you will be responsible for spearheading cross-functional systems updates and configuration projects, leveraging advanced data modeling techniques with the Business Intelligence department to drive strategic decision-making and identify optimization opportunities within Revenue Cycle Management. This role will accelerate the systems optimization and business solutions to drive the best-in-class Revenue Cycle Management systems’ performance. The ideal candidate for this role is someone who has a blend of technical expertise and business acumen, is a self-starter, a strategic thinker, and ultimately one who can translate key business questions into systems-driven strategies. This role must incorporate strong and effective communication skills to provide clear and actionable feedback to staff regarding their performance and productivity.

Requirements

• Bachelor's degree in information systems, health information management, healthcare-related field, or in a related field is required
• 3 years of experience in Revenue Cycle Management and systems configuration, systems analysis, and systems implementation in health systems is required.
• Behavioral Health/Addiction Treatment RCM is strongly preferred.
• Strong analytical and problem-solving skills
• Advanced proficiency in Excel, Word, and PowerPoint, complemented by expertise in tools like Power BI, AI, and clearing house.
• Ability to work independently and as part of a team.
• Strong understanding of CPT and ICD-10 coding regulations and familiarity with major payer guidelines
• Must be self-motivated, organized, and detail-oriented.
• Demonstrated ability to develop both internal and external working relationships.
• Proven skills in working independently on several projects concurrently.

Nice To Haves

• Master’s degree preferred.
• Excellent critical thinking skills and organizational abilities
• Excellent Enterprise Systems Thinking
• Excellent communication skills: ability to communicate clearly and concisely, verbally and in writing.
• Quickly and effectively identify and resolve difficult situations.
• Comfortable analyzing information and dealing with complex data.
• Attention to detail and accuracy.
• Able to handle confidential material in a reliable manner.
• Ability to interact and communicate with individuals at all levels of the organization.
• Ability to perform several tasks concurrently with ease and professionalism.
• Ability to effectively prioritize workload in a fast-paced environment.
• Proficiency with Microsoft Office Suite

Responsibilities

• Develops RCM applications and solutions by investigating processes to understand data and workflows with individual tasks and transactions.
• Participates in Information Systems group projects to support new and installed systems with a particular focus on EHR, EMRs such as: Advanced MD, KIPU, Therasoft, Lighting Step, Waystar, Office Ally Verify Tx, and other business systems and enterprises.
• Support cross-functional teams during implementations/renewals and develop solutions for plan variations.
• Configure and customize systems such as EMR, EHR and practice management platforms.
• Analyze internal workflows to recommend and implement IT solutions that improve efficiency.
• Resolves technical issues related to the RCM systems, ensuring minimal disruption to clinical and financial operations
• Provide support to team members for escalations and complex configuration requests.
• Provide application support to meet the requirements of assigned user departments, working in conjunction with department system owners and super-users.
• Be a leader on the configuration team by supporting training, process development, and peer review / QA.
• Work closely with the Principal Analyst to ensure a timely response to user requests for software maintenance and enhancement.
• Additional responsibilities include planning, design, testing, documentation, training, implementation, and ongoing support activities; working with functional management and staff to define problems and devise solutions; performing workflow analysis in user areas; quality control; problem and change management.
• Serve as a team member for new systems or enhancements.
• Partner with the EMR Specialist and BI/technology teams to ensure the reporting and analytics infrastructure is stable and high performing.
• Ensures compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs other duties as required or assigned within the scope of responsibility.
• Support and promote Northpoint’s core values, mission and treatment philosophy.
• Support financial and billing audit and data requests
• Maintain confidentiality in accordance with established policies and procedures and standards of care.
• Adhere to all Company policies and procedures.
• Perform other job-related duties as assigned.

Benefits

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level