Revenue Cycle Supervisor

Richmond University Medical Center•New York, NY

2d•$75,000 - $85,000•Onsite

About The Position

The Revenue Cycle Supervisor is responsible for overseeing daily revenue cycle operations, ensuring the timely and accurate processing of patient accounts, and maintaining compliance with hospital policies and regulatory requirements. This position works closely with outsourced billing vendors to optimize cash flow, manage denials, and improve reimbursement processes.

Requirements

Bachelor’s degree in Healthcare Administration, Business, Finance, or related field
Minimum of 3-5 years of experience in hospital revenue cycle operations, patient accounting, or billing.
Strong knowledge of Meditech, Epic, or other EHR and billing systems.
Knowledge of hospital reimbursement methodologies, payer regulations, and compliance requirements.
Strong analytical skills with the ability to interpret data and develop actionable insights.
Excellent communication and problem-solving skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.

Nice To Haves

Experience working with outsourced billing vendors preferred.

Responsibilities

Monitor and manage aged accounts receivable through data analytics and reporting.
Analyze denial data trends to identify root causes and coordinate corrective action plans.
Oversee the DNFB (Discharged Not Final Billed) process, creating worklists and dashboards for tracking.
Collaborate with third-party billing vendors to ensure accurate and timely claims submission, follow-ups, and payment posting.
Conduct regular account audits to assess revenue cycle performance and compliance.
Respond to third-party payer audits and ensure prompt resolution of discrepancies.
Reconcile accounts and manage relationships with external collection vendors.
Investigate and address patient billing inquiries and grievances in coordination with Patient Relations.
Approve and review refund requests for accuracy before submission.
Ensure timely completion of charge batch rejections in the hospital's EHR system.
Assist in developing process improvement initiatives to enhance revenue cycle efficiency.
Provide training and guidance to revenue cycle team members to ensure high performance and compliance.
Maintain knowledge of regulatory and payer policy updates affecting hospital billing.