Revenue Cycle Supervisor - Prior Authorizations

Metro Vein Centers • West Bloomfield, MI

2d • Remote

About The Position

Metro Vein Centers is seeking an experienced Revenue Cycle Supervisor - Prior Authorizations to lead their growing Authorization team. This role is responsible for overseeing the daily operations of a team of approximately 10-14 Authorization Specialists responsible for obtaining timely insurance approvals across their national network of outpatient specialty clinics. The supervisor will coach and develop team members, improve workflows, monitor key performance indicators, and ensure patients receive timely access to medically necessary procedures. This is an ideal opportunity for an experienced revenue cycle leader who enjoys improving processes, developing people, partnering across departments, and driving operational excellence in a fast-paced healthcare environment. Depending on business needs and candidate location, this position may be performed remotely or in a hybrid capacity.

Requirements

• Strong knowledge of prior authorization workflows, payer medical policies, and insurance requirements
• Proven leadership experience managing high-performing healthcare teams
• Excellent understanding of outpatient revenue cycle operations
• Strong analytical and problem-solving skills with the ability to interpret operational data and KPIs
• Experience improving workflows and developing standardized processes
• Excellent communication skills with the ability to build relationships across departments
• Strong organizational and time management skills
• Ability to thrive in a fast-paced, growing healthcare organization
• High school diploma required
• 5+ years of healthcare revenue cycle experience, including prior authorizations, insurance verification, patient access, or utilization management
• 2+ years of leadership experience managing or leading healthcare teams
• Experience with Athena Practice, Epic, Cerner, Meditech, or similar EMR/RCM platforms
• Strong knowledge of commercial insurance, Medicare, Medicaid, and payer authorization requirements

Nice To Haves

• Bachelor's degree in Healthcare Administration, Business, or related field preferred
• Experience supervising authorization specialists, referral coordinators, or patient access teams strongly preferred
• Experience managing offshore or remote vendor relationships is a plus

Responsibilities

• Lead the daily operations of the Prior Authorization team to ensure timely, accurate authorization processing
• Supervise, coach, mentor, and develop Authorization Specialists through regular feedback, performance management, and career development
• Monitor team productivity, quality, turnaround times, and departmental KPIs
• Oversee authorization workflows, including medical necessity review, payer submission, follow-up, and EMR documentation
• Resolve complex authorization issues and payer escalations
• Partner with physicians, clinical teams, Patient Intake, and Revenue Cycle leadership to improve operational efficiency
• Develop, implement, and continuously improve department SOPs and best practices
• Analyze authorization trends, denial patterns, and workflow bottlenecks to reduce delays and improve patient access
• Coordinate staffing, scheduling, and workload distribution across the team
• Participate in recruiting, interviewing, onboarding, and training new team members
• Support strategic departmental initiatives and continuous improvement projects
• Ensure compliance with payer guidelines, HIPAA regulations, and Metro Vein Centers policies

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) + Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth & Development Opportunities
• Opportunity to help build and scale one of the nation's fastest-growing specialty healthcare organizations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED