Revenue Cycle Specialist

Physicians’ Primary Care • Fort Myers, FL

17d

About The Position

Physicians’ Primary Care of Southwest Florida is seeking a Revenue Cycle Specialist to join its Central Billing team in Fort Myers. The practice is physician-owned and managed, with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. The role supports revenue cycle operations by reviewing patient accounts, resolving claim and reimbursement issues, coordinating with insurance companies, and monitoring coding and billing accuracy. The specialist also provides customer service, documents account activity, meets productivity standards, and follows confidentiality and HIPAA requirements.

Requirements

• One year of experience working in a high-volume medical office environment.
• Knowledge of medical billing office procedures.
• Knowledge of federal, state, and local legal and regulatory provisions relating to collection activities.
• Strong attention to detail and data-entry accuracy.
• Ability to handle interactions in a professional, friendly, and compassionate manner.
• Knowledge of methods and procedures of health data systems.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Review patient accounts to identify, analyze, and resolve claim and reimbursement issues involving overpaid and balance-due vouchers.
• Prioritize and coordinate questions or concerns with insurance companies to achieve prompt resolutions.
• Monitor coding and billing for errors or inconsistencies and make corrections when authorized.
• Enter clear and appropriate notations in the PM system.
• Ensure productivity is within MGMA standards.
• Maintain strict confidentiality and adhere to HIPAA guidelines and regulations.

Benefits

• Health, dental, vision, disability, and life insurance.
• 401(k) with company match and financial advising services.
• Paid time off (PTO).
• Paid holidays.
• Employee Assistance Program (EAP).
• Employee Resource Assistance Program (ERAP).
• Employee appreciation events and gifts.
• Opportunity to grow within the organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed