Revenue Cycle Specialist
About The Position
The Revenue Cycle Specialist performs billing functions that enable and expedite collections, improve cash flow, and support the overall health of the company’s receivables. The role manages billing activities for assigned facilities and helps identify and correct process issues. It also provides billing-related support to insurance companies, clients, families, staff, and payers, and backs up benefits verification when requested. The position is based at Lifeskills South Florida in Deerfield Beach, Florida. It is full-time, experienced-level, first shift, with a stated salary range of $25.00–$27.00 per hour and no travel. Lifeskills South Florida provides residential treatment for people with mental health and substance use disorders in a secure, professionally staffed, home-like setting. The organization emphasizes personalized, evidence-based care and a client-centered commitment to respect, accountability, integrity, flexibility, service, and collaboration.
Requirements
- Associate's degree preferred, or a high school diploma with at least 3–5 years of experience in insurance billing and collections.
- 3–5 years of experience acting as a liaison between insurance companies and family members or guarantors.
Nice To Haves
- Prior experience in mental health, substance use disorder treatment, or behavioral healthcare.
Responsibilities
- Develop, implement, and manage manual billing activities for assigned facilities, taking corrective action when needed to improve processes.
- Communicate with insurance companies and families to collect outstanding balances while providing excellent customer service.
- Review client bills for accuracy and completeness and obtain missing information.
- Prepare, review, and transmit claims using billing software, including electronic and paper claim processing.
- Use system reports to reconcile payments posted in practice management systems.
- Work electronic insurance rejections and retransmit claims with corrected insurance information.
- Monitor daily census for completeness and accuracy.
- Work rebills submitted to the billing department through the electronic billing system or payer source.
- Rebill and appeal claims based on payer rejections and denials.
- Accurately post payments and adjustments.
- Resolve issues arising from submitted information or claims, as well as other revenue cycle issues.
- Review credit reports and process applicable refunds to clients or insurance carriers.
- Interpret insurance Explanation of Benefits and determine when and how to confirm payment has been received.
- Research and resolve rejected, incorrectly paid, and denied claims.
- Respond professionally and promptly to billing-related inquiries from clients, staff, and payers.
- Understand authorizations and coverage limits, including the number of authorizations or units.
- Maintain strict confidentiality of company, departmental, and healthcare-provider information.
- Demonstrate knowledge and understanding of organizational policies, procedures, and processes.
- Provide backup for benefits verification and accurately complete a Verification of Benefits when requested by the admissions team.
Benefits
- Company-supported continuing education and certification.
- Multiple health plan design options.
- Flexible dental and vision plan options.
- 100% company-paid EAP emotional well-being support.
- 100% company-paid critical illness coverage with health enrollment.
- 100% company-paid life and ADD coverage.
- 401(k) with company match.
- Company-sponsored HSA, FSA, and DSA tax-savings accounts.
- Team member referral program.
- Parental leave.
- Collaborative environment dedicated to clinical excellence.
- Multiple career development pathways.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
