Revenue Cycle Specialist

UHS•Temecula, CA

14d

About The Position

Independence Physician Management (IPM), formed in 2012 as the physician services unit of Universal Health Services, develops and manages multispecialty physician networks and urgent care clinics. IPM operates in 13 markets across seven states. The Revenue Cycle Specialist works with IPM Market Leadership to improve consistency in front-end workflows and business processes, helping markets maximize revenue and enhance patient satisfaction. The role extends the IPM Central Billing Office (CBO) into the market and assists with tasks that support the overall revenue cycle continuum. The Specialist promotes best practices and improved productivity, faster payments, reduced rework, and better patient service. The position trains and reinforces specific workflows, monitors revenue-cycle metrics, and works visibly across IPM markets with local teams and the CBO to support consistent processes. The role must be based in Southern California or the Laredo, Texas area.

Requirements

High school diploma/GED, technical school, two years of college, or an associate degree required.
At least 3–5 years of experience in a healthcare professional billing, health insurance, or equivalent operations work environment.
Knowledge of healthcare professional billing, CPT/ICD-10 coding, claim submission requirements, and related industry terminology and practical use.
Knowledge of registration data requirements and health-plan payors.
Thorough understanding of the revenue cycle and how its components work together.
Excellent verbal and written communication skills.
Strong presentation skills.
Project management skills.
Strong interpersonal, customer service, and organizational skills.
Strong computer literacy.
Must reside in Southern California or the Laredo, Texas area.

Nice To Haves

Bachelor’s degree preferred.
Client-facing work experience, project management experience, and/or customer service experience is highly desirable.

Responsibilities

Work with IPM Market Leadership to improve consistency in front-end workflows and business processes that maximize revenue and enhance patient satisfaction.
Improve and accelerate revenue-cycle processes to increase productivity, speed payments, decrease rework, and improve patient service.
Work with leadership and staff to promote best practices throughout IPM.
Train and enforce specific workflows, using daily, weekly, and monthly metrics to assess front-end revenue-cycle performance.
Capture, share, and trend metrics including eligibility verification, registration accuracy, encounters without charges, charge lag, denials, and TOS/NTOS collections.
Maintain a visible presence in each IPM Market and work closely with market teams and the IPM CBO to support consistent processes and best practices across IPM.