Revenue Cycle Specialist

UHS•Laredo, TX

About The Position

Independence Physician Management (IPM), the physician services unit of Universal Health Services, develops and manages multi-specialty physician networks and urgent care clinics. The Revenue Cycle Specialist works with IPM Market Leadership to improve consistency in front-end workflows and business processes, maximize revenue, and enhance patient satisfaction. The role extends the IPM Central Billing Office (CBO) into the market and supports specific tasks across the revenue cycle continuum. The successful candidate must reside in Southern California or the Laredo, Texas area. The position requires travel to both areas.

Requirements

High school graduate/GED, technical school, two years of college, or an associate degree required.
At least 3–5 years of experience in healthcare professional billing, health insurance, or an equivalent operations environment.
Knowledge of healthcare professional billing, CPT/ICD-10 coding, claim submission requirements, and related industry terminology and practical applications.
Knowledge of registration data requirements and health plan payors.
Thorough understanding of the revenue cycle and how its components work together.
Excellent verbal and written communication skills.
Strong presentation skills.
Project management skills.
Strong interpersonal, customer service, and organizational skills.
Strong computer literacy skills.
Must reside in Southern California or the Laredo, Texas area.
Travel to both areas is required.

Nice To Haves

Bachelor’s degree preferred.
Client-facing work experience, project management experience, and/or customer service experience highly desirable.

Responsibilities

Work with leadership and staff to improve and accelerate revenue cycle processes, increasing productivity, speeding payments, decreasing rework, and improving patient service.
Promote best practices throughout IPM and support consistent front-end workflows and business processes.
Train and enforce specific workflows and use daily, weekly, and monthly metrics to assess front-end revenue cycle performance.
Capture, share, and trend metrics including eligibility verification, registration accuracy, encounters without charges, charge lag, denials, and TOS/NTOS collections.
Maintain a visible presence in each IPM Market and coordinate with other specialists and the IPM CBO to support consistent processes and best practices across IPM.