Revenue Cycle Specialist l - Patient Support
About The Position
Ensures optimum reimbursement and works to improve the day-to-day operations of the revenue cycle. Responsible for timely responses to internal and external customers. Works as part of a multi-departmental team to provide answers to billing inquiries. Provides a variety of revenue cycle support services in connection to day-to-day operations. Processes and follows up on payer issues with various entities for completion. Researches and resolves straightforward account activity. Provides communication on the methods and principles used for billing to the customers and resolve concerns. Participates in the flow of the account throughout the revenue cycle process. Maintains accuracy and integrity of the revenue cycle system and accounts therein. Collectively works with team to meet organizational targets.
Requirements
- High school diploma required
- Minimum 1 year of revenue cycle experience preferred
- Working knowledge of Revenue Cycle systems
- Working knowledge of Microsoft Office
- Ability to understand and follow HIPAA regulations
- Ability to read, write and speak English proficiently
- Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e., while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
- Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Nice To Haves
- Minimum 1 year of revenue cycle experience preferred
Responsibilities
- Responsible for timely responses to internal and external customers.
- Works as part of a multi-departmental team to provide answers to billing inquiries.
- Provides a variety of revenue cycle support services in connection to day-to-day operations.
- Processes and follows up on payer issues with various entities for completion.
- Researches and resolves straightforward account activity.
- Provides communication on the methods and principles used for billing to the customers and resolve concerns.
- Participates in the flow of the account throughout the revenue cycle process.
- Maintains accuracy and integrity of the revenue cycle system and accounts therein.
- Collectively works with team to meet organizational targets.
Benefits
- Medical & Rx
- Dental and Vision (eligibility begins day one of employment)
- HSA, Healthcare FSA, Dependent Care FSA
- Progyny Fertility Benefit
- Critical Illness, Accident, & Hospital Indemnity Insurance
- Company Paid Basic Life / AD&D
- Supplemental Life Insurance (Employee, Spouse, Child)
- Company Paid Short-Term & Long-Term Disability
- Long-Term Disability Buy-Up Option
- Company Paid Maternity & Parental Leave
- Adoption & Surrogacy Expense Reimbursement
- KinderCare Discount
- Legal & Credit Monitoring
- PTO (accruing starts immediately upon hire)
- 6 Major Holidays off plus 2 floating holidays yearly
- Physical Therapy/Occupational Therapy benefits as an employee
- Bereavement Time Off & Resources
- Commuter: Pre-Tax Transit & Parking
- Retirement 401(k) w/ Per-Pay Company Match
- SoFi Financial Wellness Tools & Loan Resources
- HUSK Fitness Resources & Gym Discounts
- Home, Auto, and Pet Insurance
- Employee Assistance Program (EAP)
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
