Revenue Cycle Specialist

Specialized Dental Partners • Franklin, TN

23h • Remote

About The Position

The Revenue Cycle Specialist plays a key role in ensuring accurate, timely, and efficient financial operations across 3–7 dental practices. This position is responsible for managing the full claims lifecycle, including preparing and submitting insurance claims, posting insurance and patient payments, and performing comprehensive accounts receivable (A/R) follow‑up to resolve outstanding balances. The ideal candidate is detail‑oriented, proactive, and experienced in dental billing processes, with the ability to work independently while supporting multiple practice locations. This role directly contributes to the financial health of the organization by maintaining clean claims, reducing aging A/R, and ensuring consistent reimbursement.

Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support.

Requirements

• 2+ years of experience in Dental claims, billing, or revenue cycle management
• 1+ years of experience in Specialty Dental claims and billing (Periodontics, Endodontics, and Oral Surgery)
• High School Diploma or GED

Nice To Haves

• Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
• Excellent written and verbal communication skills

Responsibilities

• Prepare, review, and submit insurance claims (electronic and paper) for multiple dental practices, ensuring accuracy and compliance with payer requirements.
• Post insurance and patient payments daily, including EFTs, ERAs, paper EOBs, and patient payments collected at the practice.
• Perform comprehensive A/R follow‑up, including contacting insurance carriers, researching unpaid claims, and resolving denials or discrepancies.
• Monitor and manage aging reports to reduce outstanding balances and maintain healthy revenue cycles across all assigned practices.
• Verify insurance coverage and benefits when needed to support accurate claims processing.
• Identify and correct billing errors, missing information, or coding issues prior to claim submission.
• Communicate with practice teams regarding missing documentation, claim clarifications, or patient account questions.
• Process adjustments, refunds, and write‑offs in accordance with company policies.
• Maintain detailed documentation of all claim activity, follow‑up actions, and payer communications.
• Stay current on payer policies, dental coding updates, and industry best practices to ensure compliance and maximize reimbursement.

Benefits

• Equal Opportunity Employer status
• Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
• Commitment to ensuring fair and equitable pay for all employees.
• Adherence to all applicable federal, state, and local laws regarding pay equity and non-discrimination.
• Compensation practices designed to ensure fair pay based on role, experience, performance, and contributions.
• Regular review of compensation practices and pay equity audits.
• Fostering a culture of transparency and fairness.
• Inclusive workplace where all employees feel valued and respected.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED