Revenue Cycle Specialist Front-End

Southcoast Health System, Inc.New Bedford, MA
$18 - $29Onsite

About The Position

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! This position offers a $2,000 new hire sign-on bonus. The role is 32 hours per week, with a day/evening shift from 11:00 am to 7:30 pm or 3:00 pm to 11:30 pm, including weekend and holiday rotation. The position is located at St. Luke's Hospital in New Bedford, MA.

Requirements

  • Completion of four years of high school plus additional courses or training required.
  • Demonstrated excellent communication & interpersonal skills.
  • Strong computer skills including medical based programs.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Nice To Haves

  • Associate's Degree preferred.
  • Medical Terminology Certificate preferred.
  • Proficiency with Word, Excel, and other software programs preferred.
  • Over three years related health care experience including working with third party payers preferred.
  • CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.

Responsibilities

  • Handles patient registration, insurance verification, pre-registration, and point of service collections.
  • Ensures accurate patient data.
  • Educates patients on financial responsibilities.
  • Facilitates financial counseling referrals.
  • Manages Medicare compliance (IM and MOON forms).
  • Oversees valuables management and morgue coordination.
  • Provides customer service.
  • Ensures regulatory compliance.
  • Collaborates with clinical and revenue cycle teams.
  • Provides on-site coverage at public arrival desks and the Emergency Department.

Benefits

  • Competitive pay and comprehensive benefits package
  • Generous Earned Time Off Package
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training
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