Revenue Cycle Senior Systems Analyst

Northpoint Recovery Holdings • Meridian, ID

3d • Remote

About The Position

As a key member of the Revenue Cycle Management team, the RCM System Analyst has a strong background in Systems setup and configuration and analysis, and Revenue Cycle Management within the healthcare sector. As an RCM Systems Analyst, you will be responsible for spearheading cross-functional systems updates and configuration projects, leveraging advanced data modeling techniques with the Business Intelligence department to drive strategic decision-making and identify optimization opportunities within Revenue Cycle Management. This role will accelerate the systems optimization and business solutions to drive the best-in-class Revenue Cycle Management systems’ performance. The ideal candidate for this role is someone who has a blend of technical expertise and business acumen, is a self-starter, a strategic thinker, and ultimately one who can translate key business questions into systems-driven strategies. This role must incorporate strong and effective communication skills to provide clear and actionable feedback to staff regarding their performance and productivity.

Requirements

• Bachelor's Degree in Information Systems, Health Information Management, Healthcare-related field, or in a related field is required.
• Required experience in Revenue Cycle Management and systems configuration in health systems.
• 3 years of healthcare systems implementation is require.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Excel, Word, and PowerPoint, complemented by expertise in tools like Power BI and AI tools.
• Ability to work independently and as part of a team.
• Strong understanding of CPT and ICD-10 coding regulations and familiarity with major payer guidelines.
• Must be self-motivated, organized, and detail-oriented.
• Demonstrated ability to develop both internal and external working relationships.
• Proven skills in working independently on several projects concurrently.

Nice To Haves

• Master’s degree preferred.
• 3 years of experience in the healthcare field is preferred.
• Behavioral Health/Addiction Treatment RCM is strongly preferred.
• Excellent critical thinking skills and organizational abilities.
• Excellent Enterprise Systems Thinking.
• Excellent communication skills: ability to communicate clearly and concisely, verbally and in writing.
• Quickly and effectively identify and resolve difficult situations.
• Comfortable analyzing information and dealing with complex data.
• Attention to detail and accuracy.
• Able to handle confidential material in a reliable manner.
• Ability to interact and communicate with individuals at all levels of the organization.
• Ability to perform several tasks concurrently with ease and professionalism.
• Ability to effectively prioritize workload in a fast-paced environment.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Develops RCM applications and solutions by investigating processes to understand data and workflows with individual tasks and transactions.
• Configure and customize systems such as EMR, EHR and practice management platforms.
• Analyze internal workflows to recommend and implement IT solutions that improve efficiency.
• Resolves technical issues related to the RCM systems, ensuring minimal disruption to clinical and financial operations.
• Support cross-functional teams during implementations/renewals and develop solutions for plan variations.
• Provide support to team members for escalations and complex configuration requests.
• Provide application support to meet the requirements of assigned user departments, working in conjunction with department system owners and super-users.
• Ability to build trusted relationships, communicate effectively with technical and non-technical stakeholders, and facilitate collaborative problem-solving across multiple departments.
• Be a leader on the configuration team by supporting training, process development, and peer review / QA.
• Additional responsibilities include planning, design, testing, documentation, training, implementation, and ongoing support activities; working with functional management and staff to define problems and devise solutions; performing workflow analysis in user areas; quality control; problem and change management.
• Serve as a team member for new systems or enhancements.
• Partner with the EMR Specialist and BI/technology teams to ensure the reporting and analytics infrastructure is stable and high-performing.
• Ensure compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs other duties as required or assigned within the scope of responsibility.
• Support and promote Northpoint’s core values, mission, and treatment philosophy.
• Support financial and billing audit and data requests.
• Maintain confidentiality in accordance with established policies and procedures and standards of care.
• Adhere to all Company policies and procedures.
• Perform other job-related duties as assigned.

Benefits

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level