Revenue Cycle Representative (Full Time)

The Iowa Clinic•West Des Moines, IA

9d•Onsite

About The Position

Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you’ve got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of Revenue Cycle Representative at The Iowa Clinic might look like? Oversees processes and directs day-to-day work related to patient accounts. Resolve team member inquiries and escalate issues to managements as needed. Participates in hiring, orientation, training, scheduling and provides day-to-day operational supervision for assigned staff. Collaborates with Revenue Cycle Management Supervisor and other leadership in developing and implementing policies and procedures. Assist in identifying and resolving issues to assure high quality, efficient, and cost effective services consistent with the needs of the organization.

Requirements

High school diploma or equivalent
Minimum 3 years’ experience working in a medical office or billing environment with medical billing and collections required.
Working knowledge of medical terminology required.
Ability to analyze and interpret financial data including explanation of benefits from all payers.
Demonstrate ability to effectively communicate both orally and in writing.
Ability to read and write legibly and understand/follow written and verbal directions.
Must be able to operate computer and have necessary keyboarding skills to function in assigned Microsoft programs including Word, Excel, Outlook, etc.
A positive and team-oriented attitude
Must possess organizational and self-motivational skills in prioritizing and managing multiple tasks.
Excellent attention to detail with a focus on accuracy and quality.
Proven sound judgement and ability to work within delegated authority.

Nice To Haves

Previous supervisory or team lead experience preferred
A desire to find a meaningful, fulfilling career

Responsibilities

Oversees processes and directs day-to-day work related to patient accounts.
Resolve team member inquiries and escalate issues to managements as needed.
Participates in hiring, orientation, training, scheduling and provides day-to-day operational supervision for assigned staff.
Collaborates with Revenue Cycle Management Supervisor and other leadership in developing and implementing policies and procedures.
Assist in identifying and resolving issues to assure high quality, efficient, and cost effective services consistent with the needs of the organization.

Benefits

One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic’s success
Generous PTO accruals and paid holidays
Health, dental and vision insurance
Quarterly volunteer opportunities through a variety of local nonprofits
Training and development programs
Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
Monthly departmental celebrations, jeans days and clinic-wide competitions
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Employee feedback surveys
All employee meetings, team huddles and transparent communication