Revenue Cycle Process Designer Senior
About The Position
This position analyzes, develops, and recommends strategies to standardize processes related to revenue cycle functions in Epic and other EHRs and integrated software applications. The role involves researching, designing, and recommending process improvements to drive revenue cycle best practices, working in conjunction with operational and IT stakeholders to identify, evaluate, analyze, and develop integrated solutions for the standardization of revenue cycle activities. The incumbent will contribute to a single source repository of all processes, adhere to an agreed-upon methodology for drafting, revising, and approving policies and procedures, and ensure periodic review and certification of these processes. This role also oversees the workflow communication plan for impacted teammates, partners with other teams within Revenue Cycle Informatics to ensure monitoring processes are effective and accurate, and acts as a subject matter expert on documented workflows. Additionally, the position analyzes system or process issues, recommends changes, provides consultation to leaders for implementing standardized processes, partners with Compliance, Internal Audit, and external audit agencies for oversight initiatives, and partners with IT to review changes related to Epic Upgrades and other major projects to ensure system configuration supports best practice workflows.
Requirements
- Post-service revenue cycle operations or IT experience is required
- Epic Cadence certification issued by Epic, or Epic Grand Central certification issued by Epic., or Epic Prelude certification issued by Epic., or Epic Resolute Hospital Billing Administration including Single Billing Office certification issued by Epic., or Epic Resolute Professional Billing Administration for Single Billing Office certification issued by Epic.
- Bachelor's Degree in Business or related field.
- Typically requires 5 years of experience in an applicable area of Revenue Cycle, as well as experience in workflow and process design and/or process management.
- Revenue cycle knowledge with an emphasis on the area of focus for the given opening.
- High level of expertise in creating, organizing, maintaining and implementing improvements to support Revenue Cycle operations.
- Excellent assessment and documentation skills.
- Strong planning and organizational skills and experience managing multiple priorities simultaneously.
- Exceptional interpersonal, verbal and written communication skills.
- Experience in cross functional leadership and team facilitation. Ability to lead meetings, manage differences of opinions and adjudicate conflicting views.
- Proficiency in the Microsoft office (Excel, Word, and PowerPoint), or similar products.
- Ability to learn and proficiently use other applications.
- Proficiency in Epic’s UserWeb tools including NOVA and Galaxy
- Proficiency in ServiceNow’s support ticket tool
Responsibilities
- In conjunction with operational and IT stakeholders, analyzes, develops, and recommends strategies to standardize processes related to revenue cycle functions in Epic and other EHRs and integrated software applications.
- Researches, designs and recommends process improvements to drive revenue cycle best practices.
- Works in conjunction with operational and IT stakeholders to identify, evaluate, analyze, and develop integrated solutions for the standardization of revenue cycle activities.
- Contributes to a single source repository of all processes and adheres to an agreed-upon methodology for drafting, revising, and approving policies and procedures.
- Adheres to the agreed-upon methodology for the periodic review and certification of these processes.
- Oversees the workflow communication plan for impacted teammates.
- Partners with other teams within Revenue Cycle Informatics, including Registration Quality to ensure their monitoring processes are effective and accurate as needed, and acts as subject matter expert on documented workflows for Revenue Cycle Training and Revenue Cycle Support to assist those activities.
- Analyzes system or process issues, recommends changes, and provides consultation to leaders in implementing the standardized processes and changes within their work units.
- Partners with Compliance, Internal Audit, and external audit agencies to assist with organizational oversight initiatives, as needed.
- Partners with IT to review changes related to Epic Upgrades and other major projects to ensure system configuration supports best practice workflows across the Revenue Cycle and that impacted teammates are informed of and prepared for system changes.
Benefits
- Comprehensive suite of Total Rewards
- Benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
