Revenue Cycle Patient Representative

Centra HealthLynchburg, VA
$16 - $24

About The Position

This position is responsible for managing patient registrations in Acute Revenue Cycle Patient Access Departments. As the first point of contact for most Centra patients, this position provides key customer and financial services. This position provides services for pre-registration, registration, upfront collections/payment plans, medical necessity checking and financial counseling, referring those patients to appropriate sources for follow up as needed.

Requirements

  • Experience in patient registration.
  • Customer service skills.
  • Financial services skills.
  • Experience with pre-registration.
  • Experience with registration.
  • Experience with upfront collections/payment plans.
  • Experience with medical necessity checking.
  • Experience with financial counseling.

Responsibilities

  • Managing patient registrations in Acute Revenue Cycle Patient Access Departments.
  • Providing key customer and financial services.
  • Performing pre-registration and registration.
  • Handling upfront collections and payment plans.
  • Conducting medical necessity checking.
  • Providing financial counseling.
  • Referring patients to appropriate sources for follow-up as needed.
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