Patient Revenue Cycle Senior Coordinator

The Ohio State University • Columbus, OH

1d • Onsite

About The Position

The Ohio State University College of Dentistry is seeking a Patient Revenue Cycle Senior Coordinator for the Clinic Administration Predoctoral Clinic. The Predoctoral Clinics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients and students. The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs. The Predoctoral Clinic Receptionist functions as an integral member of a team of care providers in the College of Dentistry. Overall responsibilities include serving as one of the receptionists in the eight predoctoral clinics performing patient scheduling, taking incoming patient calls, patient check-in, tracking dental and hygiene students schedules, assisting with backup coverage as needed, verifying forms for accuracy and completeness, coordinating with and disseminating information to the patient care team; this position assists with providing coverage for student licensing exams, board screenings and participates in a team rotation to cover bi-weekly predoctoral evening clinic each semester. This position may include weekends and evening work. This position requires successful completion of a criminal background check and drug and alcohol screening.

Requirements

• High School diploma or GED
• 2 years of relevant experience required

Nice To Haves

• Scheduling patient appointments accurately in a medical or dental setting
• Working knowledge of electronic health record (EHR) software
• Very detailed oriented
• Developed organizational skills
• Excellent verbal and written communication skills
• A high level of proficiency using Microsoft Office in a business environment
• Ability to complete appropriate correspondence to maintain patient communication
• Self-motivated individual capable of making informed decisions independently
• Open to develop and create on-going process improvements
• Working as a team member and has high level of emotional intelligence
• Able to develop positive working relationships with a diverse population
• Creates and analyzes patient data with a high level of accuracy
• 4-6 years of relevant experience preferred
• Associate degree in relevant field may be preferred

Responsibilities

• Serving as one of the receptionists in the eight predoctoral clinics
• Performing patient scheduling
• Taking incoming patient calls
• Patient check-in
• Tracking dental and hygiene students schedules
• Assisting with backup coverage as needed
• Verifying forms for accuracy and completeness
• Coordinating with and disseminating information to the patient care team
• Providing coverage for student licensing exams
• Providing coverage for board screenings
• Participating in a team rotation to cover bi-weekly predoctoral evening clinic each semester

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees