Revenue Cycle & Patient Access Coordinator
About The Position
The Revenue Cycle / Patient Access Coordinator is responsible for managing and supporting Revenue Cycle and Patient Access operations with a strong focus on Epic applications and workflow optimization. This role partners with operational, clinical, and technical teams to ensure efficient scheduling, registration, referral, and revenue cycle processes while supporting Epic implementations, system enhancements, and ongoing operational excellence. The Coordinator serves as a key liaison across departments, helping to drive issue resolution, governance activities, project planning, and continuous process improvement.
Requirements
- Excellent verbal and written English communication skills
- Ability to interact professionally with a diverse group
Nice To Haves
- Subject matter expertise in Epic Revenue Cycle applications, including Cadence, Prelude, and Grand Central.
- Experience supporting Epic implementations, optimizations, upgrades, and enhancements.
- Experience in workflow validation, testing coordination, training support, and go-live planning.
- Experience in tracking project metrics and preparing reports for leadership.
Responsibilities
- Coordinate and support Revenue Cycle and Patient Access initiatives, ensuring alignment with organizational goals and operational priorities.
- Provide subject matter expertise in Epic Revenue Cycle applications, including Cadence, Prelude, and Grand Central.
- Support Epic implementation, optimization, upgrade, and enhancement projects by coordinating activities, tracking milestones, and facilitating communication among stakeholders.
- Collaborate with operational leaders to improve scheduling, registration, referral management, and revenue cycle workflows while identifying opportunities for process improvement.
- Assist with governance activities, issue tracking, prioritization, and resolution across Revenue Cycle initiatives.
- Coordinate cross-functional efforts between Patient Access, Revenue Cycle, Clinical Operations, Information Technology, and executive leadership.
- Monitor project progress, identify risks and barriers, and escalate issues as appropriate to maintain project timelines.
- Support operational readiness activities, including workflow validation, testing coordination, training support, and go-live planning.
- Facilitate meetings, document action items, and ensure timely follow-up on project deliverables.
- Assist in balancing operational support activities with implementation and optimization priorities.
- Promote standardization of workflows, documentation, and best practices across Revenue Cycle functions.
- Track project metrics and prepare reports for leadership to support informed decision-making.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
