Revenue Cycle Manager – Operations

Elite DNA Behavioral Health•Fort Myers, FL

7d•$80,000 - $110,000

About The Position

The Revenue Cycle Manager – Operations is responsible for the daily operational performance of Elite DNA’s Revenue Cycle department. This role provides leadership over Accounts Receivable, payment posting, denial management, reporting and analytics, and operational performance initiatives to maximize reimbursement while supporting an exceptional patient and provider experience. The Operations Manager partners closely with Finance, Clinical Operations, and the Revenue Cycle Systems & Technology Manager to improve productivity, cash collections, and operational effectiveness.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 5 years Revenue Cycle leadership experience.
Multi-site physician practice experience.
Experience managing Revenue Cycle teams.
Strong analytical and reporting skills.
Team leadership
Revenue Cycle operations
Financial analysis
Reporting
Performance management
Process improvement
Communication
Collaboration

Nice To Haves

Behavioral Health experience.
Experience leading operational improvement initiatives.
Knowledge of Revenue Cycle reporting platforms.

Responsibilities

Provide leadership for Accounts Receivable, Denial Management, Payment Posting, Revenue Cycle Reporting, Revenue Cycle Analytics, and Operational Workflows.
Establish productivity expectations and monitor team performance.
Monitor and improve cash collections, aging Accounts Receivable, denial resolution, payment posting turnaround, productivity metrics, and work queue management.
Identify trends and implement corrective action plans.
Produce operational dashboards.
Analyze KPI trends.
Identify opportunities for improvement.
Present operational performance to Revenue Cycle leadership.
Hire, coach, and develop associates.
Conduct performance evaluations.
Build accountability throughout the department.
Promote continuous improvement.
Standardize operational workflows.
Improve efficiency across Revenue Cycle.
Partner with Systems & Technology to implement enhancements.
Recommend automation opportunities.
Partner with Clinic Operations, Finance, Clinical Leadership, Revenue Cycle Systems, and Information Technology to resolve operational issues and improve reimbursement.