Revenue Cycle Manager - Billing

Barrow Brain and Spine•Phoenix, AZ

11h•Onsite

About The Position

The Revenue Cycle Manager, under the direction of the Director of Revenue Cycle, is responsible for managing the day-to-day operations of the Revenue Cycle and Health Information Management (HIM) departments for a multi-specialty, multi-site group practice.

Requirements

Excellent oral, written and telephone communication skills, along with tact, diplomacy, and strong customer service orientation.
Reports to work regularly without undue tardiness.
Works independently, without direct supervision.
Prioritizes work activities for team and self to achieve department goals.
Completes work accurately and in a timely manner.
Maintains effective working relationships with physicians, administration, patients and other staff members.
Strong analytical and problem solving skills
Proven ability to manage multiple projects concurrently.
Maintains strict confidentiality regarding patient and practice information.
CPC Preferred
High School Diploma or G.E.D. required.
Five+ years of full cycle medical billing experience required
Previous surgical specialty experience required, preferably neurosurgery.
Minimum of three years in a manager/supervisory role required.
Experience with EMR systems required, Centricity (Athena Practice) a plus.
Knowledge of HIPAA required

Nice To Haves

Bachelor’s Degree preferred
Two years coding (CPT, ICD-10, Modifiers) knowledge and experience preferred.
Knowledge of medical records and transcription practices, standards and practices preferred

Responsibilities

Manages assigned staff to ensure the performance of tasks are completed in an efficient and professional manner.
Serves as a resource to staff by answering questions and assisting with problems related to the revenue cycle and HIM processes.
Monitors weekly ROI, indexing, separating, and transcription numbers to assure staff quotas are being met.
Continuously updates, in conjunction with related clinical data collection, appropriate procedures for all revenue cycle and HIM activities.
Facilitates and assists in the training and development of existing and new team members.
Responsible for Quality and Assurance of claims review, utilizing the one touch methodology.
Serves as liaison between Office Coordinators, Medical Secretaries, and Insurance Verification Specialists to resolve issues regarding accuracy in completeness of patient records.
Is responsive to payer billing and claims appeal requirements, and maintains strong relationships with payer provider representatives.
Audits team members’ work for accuracy and efficiency based on performance standards.
Assists Director of Revenue Cycle and COO with preparing and presenting reports as needed.
Actively participates in A/R management, patient collections, and other business office functions.
Supports and maintains a work environment that embodies professional excellence, teamwork, integrity, and confidentiality.
Assists with analyzing department needs and suggesting ways to improve overall revenue and process efficiency.
Demonstrate a strong knowledge of insurance carrier administrative policies including Medicare, Medicaid and Commercial insurances.
Responsible for management of staff including recruitment, training, coaching, discipline and performance appraisals.
Performs other duties and tasks as assigned.