Revenue Cycle Liason

MultiCare Health System

2d•Onsite

About The Position

The Revenue Cycle Liaison performs detailed analytical and statistical review of the self pay A/R and billing system and serves as the direct contact for vendor management as liaison between self pay vendors and the Manager of PFE. The incumbent is responsible for identifying, reviewing, researching, analyzing and resolving self pay accounts receivables problems for the system application with minimum supervision and direction. This technical position acts as an internal liaison systems coordinator with the business office, working directly with IS&T Epic Application Analysts and Vendor IS&T, Client Executives, Managers and Supervisors in troubleshooting and problem resolution. External contacts include third party and private insurance payers as well as Client Executives, Managers and Supervisor with our contracted vendors. Internal contacts are primarily with the work group and IS&T, but also may include but are not limited to Patient Care Teams, Clinical Directors, Medical Records Staff, Patient Financial Services and Revenue Integrity.

Requirements

Minimum of two years of college or medical business school preferred.
Minimum of five (5) years of relevant healthcare billing experience with background in research and analysis of billing problems and/or accounts receivables.
Minimum of two (2) years of computer experience or training.
Experience in developing, implementing, operating, maintaining or using information systems in hospital and/or clinic settings.

Responsibilities

Performs detailed analytical and statistical review of the self pay A/R and billing system.
Serves as the direct contact for vendor management as liaison between self pay vendors and the Manager of PFE.
Identifies, reviews, researches, analyzes and resolves self pay accounts receivables problems for the system application with minimum supervision and direction.
Acts as an internal liaison systems coordinator with the business office, working directly with IS&T Epic Application Analysts and Vendor IS&T, Client Executives, Managers and Supervisors in troubleshooting and problem resolution.
Manages external contacts including third party and private insurance payers as well as Client Executives, Managers and Supervisors with contracted vendors.
Manages internal contacts primarily with the work group and IS&T, but also may include Patient Care Teams, Clinical Directors, Medical Records Staff, Patient Financial Services and Revenue Integrity.