Revenue Cycle Liaison

Currance•Minden, LA

7d•Hybrid

About The Position

As a healthcare revenue cycle business, we support our clients by managing insurance claims, resolving reimbursement barriers, and improving financial performance. The Onsite Revenue Cycle Liaison serves as the primary connection between Currance and Client/Facility departments, helping to remove obstacles that delay account resolution. This role combines hands on revenue cycle work with coordination across facility departments to facilitate claim corrections, rebills, adjustments, documentation requests, and account resolution activities.

Requirements

High school diploma or equivalent.
Minimum three years of healthcare revenue cycle experience, including insurance follow up, claim resolution, billing corrections, account research, adjustments, or related functions.
Experience using EMR/EHR systems such as Medhost, Epic, Cerner, or similar platforms to support billing and account resolution, as well as knowledge of clearinghouses such as Experian.
Strong working knowledge of ICD-10, CPT/HCPCS, payer guidelines, and the revenue cycle process.
Strong written and verbal communication skills
Proficiency with Microsoft Office Suite, Microsoft Teams, and other business applications.

Nice To Haves

Knowledge of regulations and rules related to Healthcare Revenue Cycle administration.
Ability to validate payments, perform adjustments on accounts and rebill claims
Ability to quickly learn and use collaboration and messaging tools.
Consistently maintain a positive attitude, pleasant demeanor, and act in the best interests of both the organization and clients.
Work independently, manage multiple priorities and achieve results with minimal oversight.
Strong organizational, time management, and follow up skills.
Strong written and verbal communication skills with the ability to build relationships across multiple departments.

Responsibilities

Review accounts requiring intervention from Client/Facility departments and coordinate follow up with the appropriate teams or perform the requested task(s).
Serve as the primary point of contact between Currance and Client/Facility regarding account resolution activities.
Complete claim corrections, rebills, account research, and adjustment requests within approved system access.
Follow up on assigned accounts and outstanding requests to ensure timely resolution.
Gather documentation, approvals, and information necessary to help resolve billing, coding, authorization, registration, adjustment, payment posting and reimbursement issues.
Collaborate with Client/Facility leadership and department staff to address operational issues impacting account resolution.
Identify trends impacting reimbursement and communicate findings to leadership.
Escalate unresolved or stalled issues as appropriate.
Maintain thorough account documentation and provide status updates as needed.
Perform other duties as assigned to support business and client needs.