Revenue Cycle Generalist - Revo Health

Revo Health•Bloomington, MN

13d•Hybrid

About The Position

The Revenue Cycle Generalist is an entry-level position that provides administrative support to the Billing and Reimbursement departments. This is a full-time role, Monday - Friday 8:30 AM - 5:00 PM out of our Bloomington location. Revo Health is a professional services company that partners w/multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely w/Infinite Health Collaborative (i-Health) & its operating divisions.

Requirements

High School diploma/GED or equivalent
Ability to comply with company policies, procedures, practices, and business ethics guidelines.
Ability to comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance.
Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.
Prioritize workload effectively.
Communicate respectfully and professionally in face-to-face, phone and email interactions.
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Nice To Haves

Administrative experience preferred
Accounting and/or cash drawer balancing experience preferred

Responsibilities

Ensure professional communication over the phone, via email, or other written documentation and respond to all inquiries
Maintain a working knowledge of health care plan requirements and health plan networks
Mail and attach appropriate documentation to refund checks.
Scan and fax documents for Revenue Cycle Process and distribute incoming and outgoing mail
Make outbound phone calls to patients as follow up to unpaid, denied, or rejected billing claims and document according to current policy
Retrieve and distribute medical records as requested
Insurance and patient payment processing
Patient account review to ensure accurate payment posting
Work independently with minimal supervision.
Other duties as assigned.