Revenue Cycle Credit Resolution Coordinator

LCMC HealthNew Orleans, LA
Onsite

About The Position

The Credit resolution specialist will be primarily responsible for the daily processing of third party and patient refunds utilizing a credit balance work queues, correspondence, or incoming calls/emails. The credit resolution specialist will be required to research patient accounts in the Epic EMR system with an understanding of payment, allowance, and write-off transactions and make a sound decision as to whether a true overpayment or credit exists. The incumbent will need to be able to interpret EOB's and R/A's and comprehend coordination of benefits. The specialist will also be responsible for properly documenting, reconciling, and resolving unapplied credit balances in a timely manner. Basic financial and analytical skills are required to ensure accurate revenue reporting for LCMC Health.

Requirements

  • 2 years of experience in a hospital or physician setting.
  • Experience with analyzing explanation of benefits (EOBs) from various insurance companies/payors.
  • High School Diploma or Equivalent

Nice To Haves

  • Associates degree or higher with a focus on Accounting.

Responsibilities

  • Daily processing of third party and patient refunds to bring resolution to accounts in assigned inventory.
  • Required to accurately analyze and research patient accounts and submit the necessary adjustments to bring resolution to the account.
  • Must be able to read and interpret explanation of benefits (EOBs) in order to take the necessary steps to bring resolution to the account.
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