The Credit resolution specialist will be primarily responsible for the daily processing of third party and patient refunds utilizing a credit balance work queues, correspondence, or incoming calls/emails. The credit resolution specialist will be required to research patient accounts in the Epic EMR system with an understanding of payment, allowance, and write-off transactions and make a sound decision as to whether a true overpayment or credit exists. The incumbent will need to be able to interpret EOB's and R/A's and comprehend coordination of benefits. The specialist will also be responsible for properly documenting, reconciling, and resolving unapplied credit balances in a timely manner. Basic financial and analytical skills are required to ensure accurate revenue reporting for LCMC Health.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED