Revenue Cycle Coordinator

BrightSpring Health ServicesNashville, IN

About The Position

BrightSpring Health Services is seeking an experienced Revenue Cycle Coordinator skilled in transforming innovative ideas into reality to support long-term objectives. The Revenue Cycle team is focused on end-to-end revenue cycle capabilities. This role involves performing general accounts receivable functions, managing revenue, billing, and cash processes, and ensuring timely claim submissions. The coordinator will work with operations to resolve denials, complete month-end close processes including revenue balancing and reporting, and lead AR calls with assigned operations. Responsibilities also include managing revenue adjustments, handling unapplied cash and cash transfers, processing refund requests, and communicating with customers regarding claims, payments, and account updates.

Requirements

  • Associates degree in Accounting/Finance preferred
  • Two to three years of accounting related experience
  • Possess analytical abilities
  • Effective communication skills
  • Capacity to work on multiple projects
  • Organizational skills
  • Team oriented
  • Knowledge of general accounting methods
  • Above average proficiency with Excel, Word and Oracle accounting applications
  • Must be able to handle multiple tasks, meet deadlines and work effectively with other departments

Responsibilities

  • Perform general accounts receivable functions regarding revenue, billing, and cash processes
  • Upload or key revenue received from operations
  • Follow billing schedule to ensure claims are billed in a timely manner
  • Work with operations to resolve denials
  • Complete month-end close processes, such as revenue balancing and reporting
  • Lead monthly AR calls with assigned operations to work aging as well as participate in monthly Critical Account calls for the entire region
  • Follow proper procedures for revenue adjustments
  • Work unapplied cash and complete cash transfers, including daily cash deposits and cash control sheets daily
  • Assist with reviewing and processing refund requests, charge backs, returns and bad checks
  • Field questions throughout the month regarding revenue, billing, and aging issues
  • Communicates with customers in a timely manner regarding claims, invoice payments, phone inquiries and account updates
  • Other duties as assigned
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