Revenue Cycle Billing Supervisor

Rancho Health MSO, IncTemecula, CA
$78,000 - $85,000Remote

About The Position

The RCM Supervisor oversees daily operations of assigned revenue cycle functions, including billing, collections, and accounts receivable follow-up. This position is responsible for ensuring staff performance, accuracy, and productivity meet organizational goals. The Supervisor serves as a hands-on leader—working directly with AR Specialists, Payment Posters, and other team members to resolve complex issues, monitor KPIs, and maintain compliance with payer and regulatory requirements.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred (or equivalent experience).
  • 3–5 years of progressive experience in medical billing, AR follow-up, or related RCM roles.
  • 1+ year of supervisory or team lead experience preferred.
  • Strong understanding of medical billing, coding, and payer reimbursement methodologies.
  • Excellent analytical and problem-solving skills.
  • Effective communicator and team motivator.
  • Proficient in Excel and reporting tools.
  • Ability to work independently in a fast-paced, remote environment.

Nice To Haves

  • Experience with Epic and clearinghouse platforms such as Experian

Responsibilities

  • Supervise daily RCM operations for assigned functional areas such as claims follow-up, payment posting, denials, and patient financial services.
  • Monitor team workload and productivity, ensuring accuracy and timeliness of work.
  • Perform quality audits and provide feedback, training, and performance coaching to staff.
  • Collaborate with the RCM Manager to develop and implement process improvements that optimize reimbursement and reduce denials.
  • Assist with escalated payer issues, claim corrections, and appeals as needed.
  • Generate and analyze reports related to AR aging, denials, and cash flow to identify trends or issues.
  • Support new staff onboarding and training.
  • Maintain strong communication and collaboration across billing, front office, and clinical teams.
  • Ensure compliance with HIPAA, payer guidelines, and internal policies.
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