About The Position

Join The Oregon Clinic as a full-time Revenue Cycle Authorization (Referrals) Coordinator in our Central Administration office. This role offers a hybrid/remote work arrangement after initial training. Every person at The Oregon Clinic contributes to our mission of delivering world-class care with kindness and empathy. By ensuring a consistent, efficient, and easy experience for patients and stakeholders, you will help provide the highest value care tailored to patient needs.

Requirements

  • Minimum of one (1) year of experience in a healthcare setting, healthcare insurance company, or managed care organization.
  • Strong analytical, organizational, and time management skills.
  • Demonstrated ability to initiate, work independently, and effectively multitask.
  • Positive attitude and desire to be a team player.
  • Ability to communicate professionally and effectively with patients, physicians, and other team members.
  • A commitment to patient-focused care, privacy, and safety.

Nice To Haves

  • Minimum of one (1) year of experience as a referral/authorization coordinator is strongly preferred.
  • Prior Electronic Medical Record (EMR) EPIC experience is strongly preferred.
  • Knowledge of medical terminology, CPT procedure, and ICD-9 coding is preferred.

Responsibilities

  • Assisting clinics with verifying eligibility and insurance benefits.
  • Providing medical policies as needed to support clinic requests.
  • Documenting physician direct referrals, pre-certification, and authorizations of certain services via phone, fax, or written requests.
  • Identifying and requesting referrals/authorizations.
  • Communicating referrals or insurance issues to clinical staff.
  • Responding promptly to clinical requests.
  • Other duties as assigned.

Benefits

  • Employee is 100% covered Medical, Dental, and Prescription Insurance
  • Generous 401(k) plan
  • Flexible Spending Account options
  • Paid Time Off
  • 9 paid holidays annually
  • Robust wellness program
  • Employee assistance services
  • 70% of Tri-Met transit pass covered
  • Employee discounts
  • Optional benefits like Pet Insurance
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