Revenue Cycle Associate

Advocare • Marlton, NJ

1d

About The Position

This position supports the daily operations of the Revenue Cycle Management Department by providing administrative and operational assistance to the RCM team.

Requirements

• Strong administrative, organizational, and multitasking skills with the ability to prioritize multiple assignments and meet deadlines.
• Excellent attention to detail with strong follow-up and problem-solving abilities.
• Strong computer proficiency, including Microsoft Office Suite (Outlook, Word, Excel) and experience with PDF editing software (e.g., Adobe, Foxit).
• Excellent customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively while establishing and maintaining effective working relationships with individuals at all levels of the organization.
• Demonstrates professionalism, confidentiality, diplomacy, sound judgment, and discretion when handling sensitive information.
• Strong analytical and critical-thinking skills.
• Ability to adapt to changing priorities in a fast-paced environment with flexibility and enthusiasm.
• Commitment to excellence, quality, and continuous process improvement.
• High school diploma or GED or equivalent
• Experience with Microsoft Office (Word, Excel and PowerPoint).

Nice To Haves

• Prior experience with healthcare, physician billing, revenue cycle management preferred.

Responsibilities

• Provide administrative support for the Revenue Cycle Management Department, including daily lockbox correspondence reconciliation.
• Research and reconcile correspondence to accurately match it to the appropriate patient account.
• Route correspondence, attach documentation to patient records, and notify the appropriate parties based on the nature of the correspondence.
• Ensure timely handoff of correspondence to Advocare RCM and eCW-RCM.
• Maintain departmental files, reports, documentation, and related records.
• Monitor assigned work and ensure appropriate follow-up is completed.
• Communicate system, site, and operational issues to the RCM Manager in a timely manner.
• Assist with departmental projects and process improvement initiatives.
• Identify opportunities to improve workflows, efficiency, quality, and cost savings.
• Perform other duties as assigned.

Benefits

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED