Revenue Cycle AR Biller (Patient Financial Services)

Northern Cochise Community HospitalWillcox, AZ
Onsite

About The Position

The Revenue Cycle AR Biller is responsible for managing accounts receivable and ensuring accurate, timely reimbursement for hospital services. This role supports the revenue cycle by resolving outstanding balances, processing claims, and working collaboratively with patients, payers, and internal teams to maintain financial integrity and a positive patient experience. On-the-job training is available.

Requirements

  • High school diploma or equivalent and/or a combination of education, working experience may be considered in lieu of a diploma or GED.
  • Knowledge of HIPAA privacy requirements and medical terminology.
  • Knowledge of medical insurance claims procedures and documentation, and medical billing procedures.
  • Ability to communicate effectively, both orally and in writing, verify data input and correct errors, gather data, compile information, and prepare reports.
  • Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.
  • Demonstrated ability to self-motivate and work independently with limited supervision.
  • Strong customer service skills along with excellent written and verbal communication skills.
  • Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.
  • Supports and maintains a culture of safety, quality and positive patient experience.
  • Basic computer skills, and ability to use office equipment to include but not limited to 10-key calculator, copy machine, faxes, etc.

Nice To Haves

  • Willingness to work a flexible schedule when circumstances necessitate.

Responsibilities

  • Manage and follow up on assigned accounts receivable, including aged accounts and denied claims
  • Research and resolve billing discrepancies with insurance carriers and patients
  • Submit and track insurance claims in accordance with payer requirements
  • Verify remittance advice and ensure accurate posting of payments
  • Communicate with patients regarding billing questions and financial responsibilities
  • Maintain compliance with HIPAA and all regulatory requirements
  • Collaborate with internal departments to ensure clean claims and efficient billing workflows
  • Support continuous improvement initiatives within the revenue cycle
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