Medicare Biller - Patient Financial Services
About The Position
Bingham Healthcare is seeking a detail-oriented and customer-focused Patient Financial Services Representative to join our growing team. This role plays a critical part in ensuring patients receive accurate billing information, insurance support, and exceptional service throughout their healthcare experience. If you enjoy problem-solving, working with people, and helping patients understand the financial side of healthcare, this may be the perfect opportunity for you. At Bingham Healthcare, we know that exceptional patient care doesn't stop at the bedside. Our business office teams play a vital role in supporting patients, providers, and the communities we serve. We are proud to offer a positive workplace culture built on teamwork, professionalism, growth, and service. Here, you'll find opportunities to develop your skills, build a rewarding career, and make a meaningful impact every day.
Requirements
- High School Diploma or equivalent required
- Strong computer and data-entry skills
- Ability to analyze information and solve problems effectively
Nice To Haves
- One year of experience in healthcare billing, insurance, accounting, banking, customer service, or related field preferred
- Equivalent education and experience combinations considered
- Knowledge of medical billing and insurance processes preferred but not required
Responsibilities
- Review, research, and process patient accounts accurately and efficiently
- Verify insurance coverage and benefits information
- Submit and follow up on insurance claims and billing activities
- Resolve account discrepancies and payment issues
- Monitor accounts through final resolution or collection processes when necessary
- Maintain accurate account documentation and records
- Assist patients with billing questions and insurance-related concerns
- Explain insurance benefits, payment options, and account balances
- Provide compassionate and professional customer service during sensitive financial discussions
- Serve as a resource for patients navigating healthcare financial processes
- Work closely with Admissions, Medical Records, Providers, and Insurance Companies
- Cross-train in multiple account types and department functions
- Assist with payment posting and account balancing activities
- Support department goals and process improvement initiatives
Benefits
- Medical, Dental & Vision Insurance
- Prescription Drug Coverage
- Employer-Paid Life Insurance
- Supplemental Life Insurance Options
- Long-Term Disability Coverage
- Competitive 401(k) with Employer Match
- Generous PTO & Sick Leave Starting Day One
- Employee Wellness & Support Resources
- Career Development & Advancement Opportunities
- A Collaborative Team Environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
