Revenue Coordinator

Westgate Resorts • Ocoee, FL

13h • Onsite

About The Position

Westgate Resorts is seeking a Revenue Coordinator to join their high-performing Revenue Management team in Ocoee, FL. The Revenue Coordinator supports daily hotel and resort revenue operations, including rate updates, data entry, reporting, and inventory maintenance across 65+ Westgate resort destinations. This role offers hands-on training and exposure to enterprise-level systems, making it an excellent opportunity for someone looking to start a career in hospitality analytics, revenue management, or resort operations. The position is on-site in the Ocoee office, requiring collaboration with Revenue Managers, Reservations Specialists, and corporate teams to ensure accurate pricing, competitive positioning, and real-time availability across multiple systems. Responsibilities include assisting with daily reporting, troubleshooting rate discrepancies, and maintaining data integrity to support strategic revenue decisions for properties nationwide. The ideal candidate is detail-oriented, comfortable with numbers, eager to learn, and thrives in a structured office environment, possessing strong communication skills, accuracy in data entry, and the ability to multitask. This role provides significant exposure to hospitality technology platforms, rate management tools, and cross-functional teamwork, serving as a strong entry point for career growth within Westgate’s Revenue, Analytics, and Operations departments.

Requirements

• One to two years of related experience in hospitality, administrative support, data entry, reservations, or a similar office environment.
• High school diploma or GED; one to two years of related experience and/or training; or an equivalent combination of education and experience.
• Exceptional attention to detail with the ability to maintain accuracy across multiple systems and time‑sensitive tasks.
• Team‑oriented mindset with strong interpersonal skills and a willingness to support cross‑functional partners.
• Effective verbal and written communication skills for collaborating with Revenue Managers and internal departments.
• High energy, enthusiasm, and self‑confidence with a proactive approach to learning and problem-solving.
• Working knowledge of Microsoft Excel, Word, and Outlook; comfortable navigating spreadsheets, reports, and basic data entry tasks.

Responsibilities

• Assist the Revenue Manager in executing pricing strategies and applying inventory restrictions to support revenue performance.
• Track daily inventory movement to identify opportunities that maximize rental availability, occupancy, and profitability across Westgate properties.
• Conduct comprehensive rate and inventory audits within SynXis to ensure proper mapping, accuracy, and consistent rate display across all distribution channels.
• Review online booking channels from the guest perspective to ensure all published rates display correctly and consistently.
• Manage, update, and maintain accurate rate configurations across SynXis, Expedia, Booking.com, and additional OTA platforms.
• Perform rate and inventory audits in CSD and Resort Solutions to verify proper mapping and rate display across channels.
• Generate and distribute daily, weekly, and monthly revenue reports, as directed by the Revenue Manager, to support pricing and inventory decisions.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED