Revenue Collections Attendant (Day FT)

Hampton Roads Transit•Norfolk, VA

20h•Onsite

About The Position

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Requirements

Knowledge of basic math.
Ability to interact effectively with TDCHR managers and staff and with representatives of outlets.
Proficiency in using computer systems and the associated software applications.
Basic problem-solving skills associated with software applications.
Possession of a high school diploma or GED certificate.
One year of working experience.
Virginia Driver’s License.
Must be able to pass federal government background screening process for local military installation access.
This position is classified as essential personnel.

Responsibilities

Retrieves revenue from Customer Service Centers, TVM’s, Ferry, Trolley Base and Buses.
Retrieves, cleans, maintain, and replaces modules in TVM’s.
Communicates and coordinates work efforts with employees, managers and other departments
Removes vaults from revenue vehicles and deposits contents into receiver; replaces empty vault into vehicles.
Records the number of all vehicles attended.
Locates, probes, and retrieves cash from missed bus reports daily.
Communicates via email completion of revenue retrieval.
Assists Farebox Maintenance Department with servicing of TVM’s.
Performs daily cleaning and maintenance on TVM Modules as returned to money room.
Safeguards monies collected.
Distributes tickets and passes to TVM’s and customer service centers.
Processes POs for equipment repairs.
Maintains security of the Cashier’s Office during hours of responsibility.
Maintains security of Van, TVM’s and contents.
Maintains necessary records and/or forms detailing TVM Service.
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Performs other duties as assigned.