Revenue Assurance Specialist (2026)

ARG•Mc Lean, VA

5d•$55,000 - $80,000•Hybrid

About The Position

The Revenue Assurance Specialist is a key member of the Business Process group within ARG. Our role is to ensure that booked sales become realized revenue in an accurate and timely manner. The health of our business depends on the ability to collect the commissions owed by our Provider partners. We reconcile statements and payments from more than 100 organizations monthly. The Revenue Assurance Specialist will use dashboards and reports in Salesforce to manage daily, weekly, and monthly tasks, as well as open and manage cases for commissions collection. An important part of the role is working toward deadlines and understanding organizational priorities, as well as communicating effectively with internal and external parties.

Requirements

Excellent verbal and written communication skills in English
Excellent organization skills, ability to prioritize and meet deadlines
The ability to combine your passion for detail with an understanding of the big picture
Comfortable learning new systems
Aptitude to work in a team and independently, as needed
A process-oriented thinker
A numbers person
Proficient in Microsoft Office Suite, with advanced knowledge of Excel/spreadsheets
At least two years of experience in business operations, finance, or similar

Nice To Haves

Salesforce/CRM experience preferred
Bachelor’s Degree in business administration, finance, accounting, data analytics, or related field preferred
experience in technology and telecom is a plus
Certifications/experience in Excel/spreadsheets, Salesforce/CRM, and other data analysis tools, a plus

Responsibilities

Process monthly commissions statements from our provider partners, audit payments for accuracy against expected values
Investigate discrepancies for resolution
Communicate internally and externally to resolve issues
Prepare reports for management on an as-needed basis
Performs other related duties as assigned
Evaluate, Improve and Implement Standard Operating Procedures as related to increase efficiencies