Manager - Revenue Assurance

TDS Telecom•, Remote Location

7d•$99,600 - $161,900•Remote

About The Position

As the Manager - Revenue Assurance, you will lead revenue assurance operations, governance, and risk management for product, pricing, promotional, and billing-related changes. This role oversees revenue assurance monitoring, validation, reporting, and continuous improvement activities to protect revenue integrity, ensure billing accuracy, and support operational effectiveness through leadership of a revenue assurance team. This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

Requirements

Bachelors degree (or higher) -OR- 4+ years professional work experience.
6+ years’ experience in billing systems, revenue assurance, product catalog, financial analysis, or business operations.
3+ years’ leadership experience, including people leadership, project leadership, or cross-functional initiative leadership.

Nice To Haves

MBA or advanced degree preferred.
Experience analyzing data, billing outcomes, revenue assurance risks, and business impacts in a complex technical, billing, product, or operational environment.
Demonstrated project management, prioritization, resource coordination, and business decision support skills.
Experience implementing governance, quality assurance, internal control, process improvement, or operational readiness standards.
Ability to build productive working relationships, influence stakeholders, and coordinate cross-functional teams through complex business changes.
Experience coordinating cross-functional testing, validation signoff, or release readiness activities for billing-impacting changes.
Wireless, broadband, telecommunications, or subscription-based billing experience preferred.
Experience with SharePoint, Power BI, SQL, reporting tools, or similar enterprise systems preferred.
Experience with product catalog and billing platforms preferred.
Strong written and verbal communication skills, including the ability to translate complex financial, technical, and operational issues for leadership and cross-functional stakeholders.

Responsibilities

Oversees governance and intake processes for product, pricing, promotional, and billing-related changes.
Reviews and approves requests to ensure completeness, accuracy, and compliance with established requirements.
Oversees revenue assurance reporting, performance metrics, trend analysis, exception monitoring, and risk identification activities.
Leads revenue assurance activities for projects and business initiatives, including impact assessment, issue resolution, risk identification, and status reporting.
Manages the performance, development, workload, and priorities of revenue assurance team members.
Oversees validation and testing activities for product, pricing, promotional, billing, and system changes.
Reviews results, exceptions, and billing outcomes and directs issue investigation and root cause analysis efforts.
Leads process improvement, automation, and operational efficiency initiatives related to revenue assurance activities and controls.