Revenue Analyst

Progyny•New York, NY

18h•Hybrid

About The Position

Progyny is seeking a Revenue Analyst to join our Carrier and Member Revenue Operations team. This role is crucial for generating actionable insights within our indirect Book of Business, aiming to enhance denial resolution, improve adjudication accuracy, and optimize overall cash performance. The analyst will be instrumental in supporting and refining AR and DSO modeling, increasing visibility into carrier denial trends, and automating key workflows to streamline processes and accelerate cash conversion.

Requirements

3+ years of experience in analytics, revenue operations, healthcare RCM, or a similar data-heavy role.
Strong proficiency in Excel, including complex modeling and data manipulation.
Working knowledge of SQL for data querying, validation, and transformation.
Experience building dashboards or visualizations in PowerBI.
Ability to manage and evolve analytic tools and automation processes (e.g., RPA, macros, workflows).
Analytical mindset with a strong attention to detail and comfort interpreting trends from large datasets.
Strong communication skills and ability to synthesize complex insights for cross-functional teams.

Nice To Haves

Familiarity with healthcare revenue cycle processes, including payer adjudication and denials management.
Experience working with or managing carrier/vendor relationships.
Exposure to RPA tools (e.g., UiPath, Blue Prism) or workflow automation platforms.
Background in claims analytics, denial root cause analysis, or payer-facing roles.

Responsibilities

Analyze trends in outstanding AR, denial/adjudication rates, and carrier-specific behaviors.
Own and maintain monthly AR and DSO reporting models for the broader Finance organization.
Re-build and maintain end-to-end monitoring for Member AR.
Develop and refine dashboards and reporting in PowerBI to track denial trends, 90-day adjudication trends, and cash collections outcomes.
Conduct contextualized tracking of denial balances by carrier, surfacing volume shifts and opportunities.
Own and manage the relationship with external vendors supporting Member AR.
Track and analyze member account pending/unlocking trends to inform process improvements.
Align external carrier reporting with internal adjudication data to identify discrepancies and insights.
Manage and enhance an RPA tool to detect and group denial categories with high financial impact.
Collaborate with internal stakeholders and external carrier contacts to design effective denial workflows that drive resolution and improve cash.
Lead monthly “scorecarding” for the Carrier & Member Revenue Operations team, tracking key performance metrics and process health.
Support continuous improvement initiatives with data-backed recommendations and process automation.

Benefits

Paid family and parental leave
Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support)
Family and pet care fund
Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office