Revenue Administration Manager

Tech Soft 3D

8d•Hybrid

About The Position

Tech Soft 3D is seeking a Revenue Administration Manager to lead the Sales Administration function for the Industrial Applications business line. This role involves managing a team of Account Renewal Managers and overseeing crucial Quote-to-Cash activities such as contract renewals, e-store finance support, invoicing, cash collection coordination, and sales commission calculations. The position offers an opportunity for individuals who enjoy people management, process improvement, cross-functional collaboration, and enhancing customer and internal team experiences. The role is open to candidates in Western Europe (preferably France), the UK, or the US (East coast time zone), and can be in-office, hybrid, or fully remote depending on location.

Requirements

8-10 Years Experience in Sales Administration, Order Management or similar Finance/Commercial Operations role, ideally within a B2B SaaS or software environment
2 Years in Accounting (IUT GEA, BTS Comptabilité, or equivalent)
Bachelor’s degree in finance, Business Administration or a related field
Previous team leadership experience
Multi-subsidiary and worldwide customer base experience.
Proven experience managing a small team and developing direct reports
Strong understanding of the quote-to-cash process, and exposure to SaaS metrics (ARR, bookings, billings, churn, renewals) and commission plans
Hands-on experience with ERP systems (NetSuite preferred) and CRM platforms (HubSpot, Salesforce or equivalent), including familiarity with CRM–ERP integration workflows
Advanced Excel skills, including complex formulas, pivot tables and data modeling; comfortable handling large datasets
Good understanding of revenue recognition principles, cash collection best practices and VAT/GST regulations across multiple jurisdictions
Excellent organizational skills, with the ability to manage multiple priorities and meet tight deadlines
Analytical mindset, attention to detail and strong commitment to data accuracy
Excellent written and verbal communication skills in English, with the ability to engage senior stakeholders across Sales and Finance
Ability to occasionally travel

Nice To Haves

MBA
Previous experience leading a global team
Professional French & English language skills

Responsibilities

Manage, coach, and support a team of two Account Renewal Managers
Lead the Quote-to-Cash process for the Industrial Application business line, ensuring accuracy, compliance, and timely execution
Oversee customer renewals and partner with Sales and Customer Success to flag risks, support retention, and improve the renewal experience
Exemplify the Core Values of Tech Soft 3D on a consistent basis
Monitor and support cash collection efforts in partnership with Finance and the Sales Administration team
Serve as the Finance point of contact for e-store tickets, ensuring timely resolution and a smooth customer experience
Oversee accurate and timely customer invoicing across relevant sales channels
Prepare monthly and quarterly sales commission calculations, ensuring alignment with approved compensation plans
Maintain accurate sales, renewal, billing, and commission-related data in NetSuite, CRM, and related systems
Support month-end and quarter-end activities related to bookings, billings, collections, and commissions
Identify process gaps and drive improvements, documentation, automation, and scalable workflows
Partner closely with Sales, Finance, Customer Success, Legal, and IT

Benefits

health coverage
bonus potential
exceptional paid time off and holidays
generous parental leave
fun culture
a relaxed and inclusive environment
outstanding leadership
continuous learning and growth opportunities
flexible daily schedules
a charitable donation matching program
home office reimbursement
monthly internet allowance
an amazing employee recognition program (winners get an all-expense trip anywhere in the world!)