The IT Clinical Systems department is an administrative department that supports both patient care and non-patient care departments, including administrative staff, clinical staff, physicians, and all others who use Valley Children's Hospital (Hospital) information systems and electronic applications. It provides the management and monitoring of all IT software applications including the EMR and various clinical and non-clinical 3rd party systems. This includes centralized monitoring of system operational activities and events, data management, third party system support, and monitoring and improving system functionality including system upgrades/ updates. Support is provided for all software applications and system training and workflow needs via phone and portal ticket submission. User provisioning as well as access control is also maintained. Staff in this cost center must attend hospital orientation as well as annual mandatory education/defined competencies for specific roles. Certified staff must complete the mandatory continuing education requirement by the State of California to maintain their certification. Staff must also obtain and maintain the necessary Epic/ EMR certification in their assigned applications.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED