Solution Architect-Rev Cycle-Remote

Mayo Clinic • Rochester, MN

6d • $134,347 - $194,750 • Remote

About The Position

Mayo Clinic's Revenue Cycle is hiring a Solution Architect to shape the future of patient access. This role blends deep Epic front-end expertise with strategic thinking, creative problem-solving, and strong cross-functional collaboration to deliver integrated solutions that streamline the patient experience and advance how Revenue Cycle operates. Join us to architect the front-end solutions that make every patient's access journey simpler, smarter, and more connected.

Requirements

• A minimum of three Epic certifications, at least one of which is related to Patient Access/Front-end Revenue Cycle (Prelude, Referrals, Identity)
• Experience collaborating with MyChart or custom healthcare portal teams to advance the digital patient experience (portal-specific certification or build experience not required).
• Proven ability to map end-to-end workflows across teams, systems, and process areas.
• Strong relationship-building skills across operations, technology, analytics, automation, and education partners.
• A data-driven, root-cause approach to problem solving and sustained process improvement.
• Comfort navigating ambiguity and shifting priorities while keeping stakeholders aligned.
• Active awareness of emerging technologies, AI-enabled capabilities, and regulatory changes affecting Revenue Cycle.
• Bachelor's degree and 8 years' experience including 5 years' of demonstrated technical experience and 3 years of demonstrated leadership experience.
• Multiple (three or more) Epic Certifications OR relevant Intelligent Automation/AI certifications required.
• Working knowledge of large language models, AI agents, and/or ML lifecycle management.
• Proven track record of designing enterprise-scale solutions using automation platforms (UiPath preferred).
• Works cross functionally across Mayo Clinic Departments.
• Demonstrated project and deliverable consistency through repeatable and reliable performance.
• Demonstrates initiative and self-motivation to complete tasks and assignments on time.
• Proven evidence of project management skills.
• Demonstrated oral and written communication, organization, problem solving, and facilitation skills.
• Evidence of mastery level expertise in multiple technologies.
• Demonstrated ability in solving complex technical and application problems with multiple technologies.
• Experience working in healthcare technology and Epic.
• Exposure to managing both custom developed and vendor-supplied applications.

Nice To Haves

• Masters degree in applicable field preferred.
• Healthcare Financial Management Association (HFMA) Certification Preferred.

Responsibilities

• Partner with operational leaders to capture the problems and outcomes they're trying to achieve, evaluate feasibility, and recommend the best path forward.
• Identify current and future feature capabilities aligned to our strategic objectives and ensure proposed solutions meaningfully support our priorities.
• Serve as a consultative architect who shapes the "what" and "why" of solutions rather than performing the build.
• Evaluate options across Epic, enterprise and departmental specialty systems, and vendor products — recommending the best-fit approach, participating in vendor evaluations, and partnering with build teams to bring designs to life.
• Determine which Revenue Cycle enablement teams and partner areas are needed to deliver.
• Facilitate technical committees, build consensus, and gain institutional approvals.
• Stay current on Epic releases, vendor assessments, and emerging AI workflows.
• Correlate operational roadmaps with upcoming technology to keep strategic initiatives on track.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
• Continuing education and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior