AM-Warehouse Returns Processor

Living Spaces Furniture•Rialto, CA

2d•$17 - $23

About The Position

The Returns Processor supports the Returns Team by processing product returns accurately and on time, optimizing resources and processes, and ensuring compliance with company policies and procedures. The role contributes to continual process improvement and timely, accurate delivery returns. The position involves validating returned inventory against drivers’ manifests, checking return accuracy and product condition, ensuring items are dispositioned and tagged, researching discrepancies, and supporting stores, customer service, and the DRT team. The Returns Processor also labels and rewraps items, routes them to end caps, communicates return-related exceptions, and uses company systems to support the returns and invoicing process. The role requires operating safely and in compliance with OSHA standards, maintaining a clean warehouse floor, meeting productivity standards, and being available to work a flexible schedule that includes weekends and holidays.

Requirements

High school diploma or GED equivalent.
1–2 years of general warehouse experience in a fast-paced warehouse environment; an equivalent combination of education and experience will be considered.
Experience with Microsoft Office programs.
Availability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Knowledge of design software programs.

Responsibilities

Walk doors to validate inventory against drivers’ return manifests and confirm return accuracy, service, and quality; ensure all items are dispositioned and tagged.
Assist stores, customer service, and the DRT team with related questions.
Research inventory discrepancies arising from returns.
Label and rewrap items and push them out to the end caps.
Send emails about missing or damaged items, driver claims, items not on a driver’s route, and other returns-process issues or exceptions.
Use AX and the Dispatch Track Routing System.
Invoice orders in Transportation Manager.
Operate radio-frequency equipment.
Comply with the company employee handbook and OSHA standards.
Conduct operations in a manner that promotes safety.
Maintain a clean warehouse floor free from debris.
Ensure the correct number and type of products are loaded and shipped.
Meet company productivity standards.

Benefits

Team bonus for eligible Retail, Guest Services, and Distribution Center Team Members based on meeting specific goals and KPIs.
Medical insurance for eligible full-time team members.
Dental insurance for eligible full-time team members.
Vision insurance for eligible full-time team members.
401(k) with company match for eligible full- and part-time team members.
Vacation for eligible full-time team members or as otherwise required by applicable law.
Paid sick leave for eligible full- and part-time team members.
Flexible or health spending account for eligible full-time team members.
Employee Assistance Program for eligible full- and part-time team members.
Holiday pay for eligible full-time team members.
Life insurance for eligible full-time team members.
Overtime pay is available for eligible, non-exempt team members.