Returns Processing Associate

EVERSANA•Memphis, TN

17h•Onsite

About The Position

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. The most important aspect of this position is to perform all returns processes including receipts, dispositions, destructions, and delivery of inbound parcels that are not customer returns.

Requirements

High School Diploma/GED required.
Successful completion of a pre-employment background check.
EVERSANA power equipment certification (PIT) is required.
Good verbal and written skills are required.
Basic math skills are required, but a calculator may be used.
Good attendance and ability to follow instructions without deviation are also required.
Ability to work a variable shift schedule as required.

Nice To Haves

Prior experience in a distribution environment preferred.
Ability to maintain composure in a fast-paced environment.
Ability to focus on detail and quality.
Ability to complete assigned tasks in a timely manner.
Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks.
Ability to safely and efficiently operate power equipment in a confined environment.

Responsibilities

Effectively communicates with co-workers and supervisors regarding work requirements.
Pays meticulous attention to detail and possesses a task-oriented work ethic.
Demonstrates flexibility and a willingness to modify work schedule to support company needs.
Ability to successfully complete tasks in a timely manner with minimal supervision on a daily basis.
Ability to receive and convey information accurately.
Ability to consistently meet minimum productivity standards
Ability to safely operate fork lift equipment without incident.
Ability to maintain zero defect performance.
Self-motivated.
Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
Adhere to all formal standard operating procedures related to returns.
Participate in problem solving, if errors or issues occur with returns processes.
Ability to formulate emails to EVERSANA staff as a means of communication.
Perform all tasks assigned by Supervisor or Manager.
Operate power equipment.
Support projects as assigned.
All other duties as assigned