Returns Coordinator

Plumbers Supply Co • Lexington, KY

10d • Onsite

About The Position

Plumbers Supply Co. is seeking a Returns Coordinator who takes ownership of their work, pays attention to details, and enjoys bringing order to processes that directly impact the business's success. This role is crucial for ensuring returned products, vendor credits, and inventory transactions are processed accurately, contributing to the smooth and efficient operation of the company's warehouse and operations. The Returns Coordinator will be part of a team-oriented organization where contributions are visible and appreciated.

Requirements

• High school diploma or GED required
• At least one year of warehouse, inventory, or returns processing experience preferred
• Experience with vendor returns, RMAs, inventory reconciliation, or similar processes is a plus
• Comfortable using inventory systems, scanners, and basic computer applications
• Strong attention to detail and organizational skills
• Ability to prioritize work and follow through on open items
• Ability to read and interpret return documentation, packing slips, and related paperwork
• Strong communication and problem-solving skills
• Ability to work independently while also collaborating with Purchasing, Accounts Payable, vendors, and warehouse teams
• Ability to lift up to 50 pounds regularly and work in a warehouse environment

Responsibilities

• Monitor and manage all returns, RMAs, and vendor credits
• Review returned inventory and determine the appropriate disposition of materials
• Create and process vendor returns using company systems
• Coordinate with vendors and Purchasing to obtain return authorizations (RGAs)
• Package and ship returned materials to vendors
• Track open returns and vendor credits, following up to ensure timely resolution
• Verify vendor credits and resolve discrepancies when needed
• Submit supporting documentation and maintain accurate records
• Maintain an organized returns staging area and filing system
• Monitor reporting and identify aging returns that require action
• Assist with inventory counts, audits, and process improvement initiatives
• Support warehouse operations during peak periods as needed

Benefits

• Competitive pay
• Health insurance
• Paid holidays
• Vacation time
• 401(k) with company match
• Long-term stability with a family-owned company
• Opportunities to learn and grow within the organization
• A team environment where your work matters and your contributions are recognized

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED