OB Returns Auditor II

Milwaukee Tool•Olive Branch, MS

3d•Onsite

About The Position

The Returns Auditor II is responsible for inspecting and testing tools from 30 Day Returns. This role involves visually inspecting tool models for cleanliness and completeness, testing their functionality, and making disposition decisions. The auditor will review paperwork to ensure correct dispositioning, perform dielectric tests on corded products, and maintain responsibility for the quality of their work. Daily tracking and paperwork completion, including check sheets for each order, are also key duties. The position requires the ability to adapt to change, handle assigned tasks effectively, and potentially work alternate shifts and weekends. The Returns Auditor II is expected to be a subject matter expert, capable of training and assisting others, and knowledgeable of all functional testing procedures for tools at the audit station.

Requirements

High School or GED diploma required.
Excellent organizational skills and time management skills required.
Must have basic math and computer skills.
High attention to detail.
Ability to perform work per instructions and within reasonable time.
Must have one to two years of previous experience in electrical or mechanical repair.
Mechanical and diagnostic skills.

Responsibilities

Inspect and test tools from 30 Day Returns.
Read and comprehend RGA (RMA) forms, packing list, or return goods form.
Visually inspect all tool models for cleanliness and to ensure all parts for the tools are returned.
Inspect and test all tool models for proper functionality.
Make disposition decisions.
Review paperwork to ensure tools are dispositioned correctly.
Complete dielectric test on all corded products to ensure proper operation.
Responsible for quality of work.
Track and complete daily count paperwork.
Complete check sheet for each order inspected.
Assist within the department as needed.
Practice 5S and Safety.
Able to react to change effectively and handle other tasks as assigned including working alternate shifts and weekends as needed.
Ability to work multiple positions in the operation as needed.
Seen as a subject matter expert in the area who can train and assist others as needed.
Knowledgeable of all functional testing for tools going through audit station.