Returns Associate

Four Hands•Buda, TX

5d•Onsite

About The Position

Four Hands is seeking a Returns Associate to join their team and support efficient processing of returned inventory while driving sustainability through recycling operations. In this role, the associate will receive, inspect, process, and manage returned goods, ensuring all activities align with established SOPs, safety standards, and 5S practices. The Returns Associate will also serve as a key resource for other associates within the workflow, helping to keep operations running smoothly and efficiently. The shift time is 7 AM - 4 PM, Monday to Friday.

Requirements

1+ year of warehouse or distribution center experience
High school diploma or GED required
Basic computer skills and familiarity with warehouse systems or scanners
Strong attention to detail with the ability to work in a fast-paced environment
Ability to lift up to 50 lbs and move larger items with assistance
Ability to stand, walk, and perform physical tasks throughout the shift
Willingness to operate warehouse equipment (training provided)
Commitment to safety and following established procedures
Steel-toed boots or shoes are required during work hours

Responsibilities

Serve as the first point of contact for associates regarding operational questions, task clarification, and SOP guidance
Support workflow continuity by helping resolve minor process and operational challenges
Receive and offload inbound returned items in accordance with company SOPs
Inspect and document returned materials as required
Maintain a clean, safe, and organized receiving area, including post-unload cleanup
Accurately put away inventory into designated storage locations based on grading and product categorization
Follow all scanning, labeling, and documentation standards
Maintain organization and cleanliness throughout the putaway process
Manage inventory within the Returns department using proper scanning and tracking procedures
Perform cycle counts, audits, and inventory updates to ensure accuracy
Assist in identifying and resolving inventory discrepancies
Pick, stage, and load Outlet and Donation outbound orders following required SOPs and documentation
Ensure products are handled with care and staged correctly for pickup or transfer
Clean and reset work areas after outbound operations
Sort recyclable materials by type (plastic, metal, wood, foam, etc.) and remove contaminants or hazardous items
Operate recycling equipment such as balers, compactors, shredders, grinders, and forklifts (if trained)
Maintain recycling work areas using 5S standards and assist with basic equipment upkeep
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team