Returns Associate, 2nd Shift (Start Time 1:00pm)
About The Position
This position is based in Addison, IL, at our headquarters, where you will join a thriving team. As a member of our Returns Team, you'll play a pivotal role in maintaining our culture of customer service excellence. Our Returns Associates are responsible for accurately processing returned materials, rental equipment, and industrial gas cylinders while maintaining inventory integrity and ensuring customers receive timely and accurate credits. At Porter Pipe & Supply, CULTURE IS EVERYTHING, and our mission is at the heart of all we do: Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.
Requirements
- Strong organizational skills and exceptional attention to detail
- Ability to build positive relationships with internal and external customers
- Self-motivated individual who can work independently and as part of a team
- Strong mathematical aptitude and problem-solving skills
- Ability to prioritize multiple tasks and manage time effectively
- Proficiency in Microsoft Office applications
- Positive attitude and commitment to delivering excellent service
- High School Diploma or GED required
- Strong attention to detail and accuracy when processing inventory transactions
- Ability to work effectively in a fast-paced warehouse environment
Nice To Haves
- One year of warehouse experience or experience in a similar role preferred
- Previous forklift experience preferred
Responsibilities
- Process returned materials accurately using warehouse and inventory management systems
- Enter return transactions and customer credits while maintaining complete documentation
- Inspect, organize, and process returned industrial gas cylinders
- Evaluate returned rental equipment and complete required inspection checklists
- Process rental return paperwork and support rental billing activities
- Inspect, clean, sort, and restock returned linear products
- Maintain accurate inventory records and departmental documentation
- Assist with departmental workflow as needed
- Follow all company safety policies and procedures
- Perform additional duties as assigned
Benefits
- Competitive salary
- Benefits package
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
