Returns and Refurb Technician

Dyson • Brampton, ON

2d • Onsite

About The Position

This role is based in the Dyson Workshop, where we repair and refurbish our products. In this role, you will work with a dynamic and collaborative team to efficiently ship and receive product. The expected work hours for this role is 8:30 am to 4:30 pm Monday through Friday.

Requirements

• 1+ years of receiving or warehouse experience.
• 1+ years of customer service and order entry experience.
• Licensed machine operator (reach truck, walkie).
• Proficiency in Microsoft Office.
• Experience with SAP.
• Good interpersonal and communication skills.
• Excellent organizational and attention to detail skills.
• Willingness to learn and join in a high energy and high performing team.
• Ability to handle daily data entries with accuracy and efficiency.

Responsibilities

• Break down, separate, and palletize inbound return units.
• Support the driver sign-in and sign-out process.
• Maintain organization in the return lanes.
• Load and unload trailers from our third-party provider.
• Prepare pallets for shipment to an offsite location.
• Prepare and label completed pallets for storage.
• Reship returned orders.
• Prepare and upload files to SAP.
• Reconcile products to ensure accuracy.
• Participate in cycle counting.
• Process consumer and retail return/exchange orders in SAP.
• Respond to requests via phone and email for return authorizations.
• Use a problem-solving mindset to explore areas for new and improved processes.

Benefits

• Dyson Matching RSP contributions
• Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)
• Short-Term and Long-Term Disability
• Employee Referral Program
• Generous Dyson Product Discounts
• Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time
• Generous Maternity Leave Program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed