Return To Vender Clerk Part Time

BJ's Wholesale Club • Portsmouth, NH

3d • $17 • Onsite

About The Position

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise.

Requirements

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.

Nice To Haves

• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
• Greet, Anticipate, Appreciate (GAA)
• Fast, Friendly Full, Fresh, Clean
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily
• All items stocked and promotional plans executed
• Maintain visible accurate signage
• Clean and organized, inside and out
• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business
• Works with speed and accuracy to facilitate organized processes.
• Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
• Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
• Maintains the correct stock / inventory status for all damaged, defective and returned merchandise.
• Assesses breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory.
• Processes freezer and dairy damages.
• Understands the company’s community / donation programs and administers salvage and donation merchandise orders.
• Conduct daily club safety walks, escalate findings to Asset Protection Supervisor
• Supports Inventory Control Count Team in executing count processing as assigned.
• Review daily return reports, processes merchandise recalls, and processes tire and battery returns.
• Ensures that the AFS and release dates are followed.
• Ensures that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
• Processes the 945/948/950 in partnership with the AP Specialist
• Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensures the department is organized and clean.
• Follows established safety, filing organization, and lock-up standards.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed