Return Dock Specialist
About The Position
At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities. As NFM’s Return Dock Specialist you’re focused on processing the returned customer product purchases and properly coding all uncrated products and ensuring processes are being followed.
Requirements
- Must be 18 years of age
- 6 months’ customer contact experience
- Positive, upbeat attitude
- Ability to lift/push/pull required weights
- Ability to work night, weekend and/or early morning hours based on business needs
- Pre-employment screening includes, but isn’t limited to criminal background check
Nice To Haves
- High School Diploma or GED preferred
- Operate scanning equipment preferred
Responsibilities
- Verify all return orders during check-in
- Examine product for defects
- Process paperwork, tag products and assign status coding for returns
- Wrap merchandise and properly note any arising problems on order
- Move the product to where it needs to go safely
Benefits
- Same day pay - access to your earned pay on-demand, when you need it the most
- Competitive pay - generous annual increases up to 7%
- Inclusive culture – Because everyone who works or shops at NFM should feel right at home
- Health, dental, vision, life Insurance, short and long term disability
- Paid holidays (upon hire) and paid time off (after 90 days)
- Staff discount on merchandise
- Virtual and in-person career development opportunities at all levels
- Paid community volunteer opportunities
- Tuition Reimbursement
- 401(k) and company match after one year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
