Retirement Technician Trainee

Commonwealth of Pennsylvania • Dauphin County, PA

5d • Hybrid

About The Position

The Pennsylvania State Employees' Retirement System (SERS) is seeking a motivated, inquisitive, and detail-oriented individual to serve as a Retirement Technician Trainee in our Benefits Determination Division. The employee in this position will be promoted to Retirement Technician upon successful completion of a one-year training program. In this role you will be responsible for processing retirement and disability requests from the SERS regional counseling centers. This work involves reviewing various employment and earnings records to gather the necessary information required to compute the benefit computations for each of our members. It requires a keen eye for detail and an ability to perform basic mathematic calculations. This is a trainee position, so we will teach you what you need to know. After successful completion of a 12-month training period, you will receive a promotion to Retirement Technician. This is rewarding work in helping employees to achieve their retirement goals, so don't delay--apply today!

Requirements

• Three years of experience in advanced clerical or technical work which includes or is supplemented by either one year of experience applying basic computer skills and techniques or three (3) credits in computer basics and techniques
• Associate Degree that includes or is supplemented by three (3) credits of computer basics and techniques
• Any equivalent combination of education, experience, and training which includes one year of advanced clerical or technical work applying basic computer skills and techniques or three (3) credits of computer basics and techniques
• Meet the PA residency requirement
• Be able to perform essential job functions
• Pass a background investigation

Nice To Haves

• Enjoy math, solving puzzles, and helping others
• Love to learn

Responsibilities

• Examine retirement and death benefit forms for accuracy, completeness, and compliance with guidelines
• Research member history and employment records to confirm eligibility and validate data for benefit calculations
• Correct and reconcile system information with verified records to ensure accurate payment results
• Enter required data, apply appropriate methods, and prepare verified transactions for audit
• Perform calculations and adjustments for retirement, disability, and death benefits
• Provide clear updates and information to members, representatives, and authorized parties

Benefits

• Promotion to Retirement Technician upon successful completion of a one-year training program
• Opportunity to work from home part-time (hybrid telework schedule), up to 3 days per week
• Telework requires a securely configured high-speed internet connection and work from an approved location inside Pennsylvania

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree