Retirement Services Assistant (Operations & Policy Analyst 1)

State of Oregon • Salem, OR

1d • $4,519 - $6,904 • Hybrid

About The Position

The Centralized PERS (CPERS) unit within the Office of State Controller is responsible for administering, reporting, and ensuring the accuracy of state agency employee PERS information and retirement data. This unit researches, analyzes, audits, and corrects complex state employee data spanning decades and multiple systems, applying PERS-specific legislation and policy. As the Retirement Services Assistant, you will serve as a liaison between state agencies, PERS staff, and employees to resolve retirement account discrepancies and ensure consistent administration for over 55,000 current, terminated, and retired State of Oregon employees. Your role involves researching employee records, determining corrective actions for suspended records, and ensuring accuracy and consistency across agencies. You will also provide guidance, administrative, analytical, and technical support for the statewide PERS pension plan and special projects.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
• Intermediate knowledge and understanding of state human resources, payroll and/or PERS functions and information systems as they relate to processing of state employee personnel, payroll and retirement account transactions.
• General knowledge of state laws, rules, and policies related to the state’s pension program and their impact on state government employees and PERS reporting.
• Basic knowledge and understanding of information technology as it relates to processing of state employee personnel, payroll and retirement account transactions.
• Ability to analyze data and problem solve.
• Proactive, detail and solution oriented with the ability to organize and prioritize completing deadlines.
• Demonstrated communication and team player skills.
• Employee is required to possess and maintain a valid driver’s license issued by the state where the employee resides or provide an effective alternative method of transportation.
• Finalists will be subject to a computerized criminal history check.

Nice To Haves

• Prior experience working in payroll, human resource or retirement/pension services.

Responsibilities

• Act as a liaison between state agencies, Public Employee Retirement System (PERS) staff and employees to resolve retirement account discrepancies.
• Ensure consistent administration of retirement accounts for over 55,000 current State of Oregon employees, terminated employees and retirees.
• Research employee records and determine corrective actions necessary to allow suspended records to post.
• Ensure employee retirement accounts are accurate and consistent across all state agencies.
• Provide guidance, administrative, analytical and technical advice and support in implementation and ongoing administration of the statewide PERS pension plan.
• Handle other special project assignments.

Benefits

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family.
• Life insurance
• Short- and long-term disability
• Deferred compensation savings plans
• Flexible spending accounts for health and childcare
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
• Career Development: Opportunities for professional growth and advancement.
• Get There - Oregon’s easy-to-use carpool matching tool and trip planner.
• Public Service Loan Forgiveness: You may qualify for the PSLF program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level