Retirement Plans and Benefits Lead

MFS Investment Management • Boston, MA

1d • $79,000 - $113,000 • Hybrid

About The Position

The Retirement Plans and Benefits Lead oversees the administration, governance, compliance, and continuous improvement of retirement and employee benefits programs. The role partners with internal stakeholders and external vendors to support effective plan governance, operational excellence, regulatory compliance, and a strong employee experience.

The Lead administers U.S. retirement plans and supports health and welfare, wellbeing, and other employee benefit programs. The position maintains plan documentation and compliance records, coordinates audits and regulatory filings, manages vendor relationships, contributes to employee wellbeing strategy, and works with benefits and technology teams to improve administration through Workday. The role also participates in global pension reviews and supports local filings for the global team.

Requirements

• Bachelor's degree required.
• 5–6+ years of benefits experience required.
• Excellent attention to detail and demonstrated analytical thinking and problem-solving skills, including identifying issues and providing solutions in partnership with employees, internal partners, and vendors.
• Strong interpersonal skills and demonstrated ability to build and maintain productive working relationships with a wide range of contacts.
• Solid organization and time-management skills, including the ability to manage multiple priorities and meet deadlines.
• Ability to protect and maintain highly confidential information.

Nice To Haves

• Five years of retirement plan administration experience preferred.

Responsibilities

• Lead administration of U.S. retirement plans, including contributions, payroll reporting, plan reconciliations, beneficiary communications, annual notices, required distributions, and participant communications.
• Participate in health and welfare, wellbeing, and employee benefit programs, emphasizing operational excellence, compliance, and continuous improvement.
• Oversee benefits processes and systems to ensure a strong employee experience, accurate records, and compliance with local, state, and federal regulations.
• Maintain formal documentation and accurate records for benefits processes, provide employee support, and update the annual compliance calendar.
• Maintain retirement and welfare plan documents; work with Legal to reflect legislative updates, review procedures, and ensure alignment with applicable laws and the employee policy manual.
• Contribute to employee wellbeing program strategy with benefits team members, using input from ERGs, consultants, and business partners; lead coordination and implementation of the U.S. program.
• Manage benefits vendor relationships in accordance with internal requirements; coordinate due diligence with Legal, Risk, and IT; recommend action for underperforming vendors; and lead review and onboarding of benefits vendors for global RFPs.
• Oversee U.S. benefits audits, including the annual retirement plans audit, and ensure timely state and federal regulatory filings; support the global team with relevant local filings.
• Participate in global pension reviews, partner with local working groups, and provide updates to appropriate bodies, including the Retirement Investment Committee.
• Address employee benefits inquiries and concerns, working with HR, employees, and vendors to resolve issues in a timely manner.
• Partner with benefits and technology teams to operationalize benefits administration tasks on Workday where appropriate and pursue continuous improvement.
• Conduct data audits and regularly scheduled reconciliations to ensure data accuracy across systems.

Benefits

• Competitive incentive bonus based on individual and company performance.
• MFS contributes an amount equal to 15% of base salary to a retirement account separate from the company-sponsored 401(k).
• Education assistance: $100 monthly contribution directly to a loan provider, up to a $10,000 lifetime maximum.
• Tuition reimbursement up to $8,000 annually.
• Access to discounted tutors and college coaches.
• Generous time off and fully paid leaves, including 20 weeks for maternity leave and 12 weeks for parental and caregiver leaves.
• Choice of medical and dental plans and an employer contribution to a Health Savings Account.
• Tax-deferred commuter benefits and flexible spending accounts for medical and dependent care.
• Wellness programs, including wellness webinars, an employee assistance program focused on mental health, and a subsidized fitness benefit through Wellhub.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior