Retirement Plan Services- Senior Associate

Allworth Financial•Folsom, CA

1d•Onsite

About The Position

Allworth Financial is an independent investment financial advisory firm specializing in retirement planning, investment advising, and 401(k) management. The firm is a high growth, private equity backed, multi-branch Registered Investment Advisor, founded in 1993. Allworth is primarily a fee-based, employee-centric fiduciary advisory firm that emphasizes client well-being and education. The business is a multi-billion dollar firm with continued growth expected through acquisitions and organic growth. Allworth has been recognized as a great place to work, receiving the "Circle of Excellence" award for employee and client satisfaction in 2021 and was recognized as a Barron's Top 40 RIA in 2024. The Retirement Plan Services-Senior Associate provides administrative support to the Retirement Plan Service division, assisting with qualified retirement plan tasks and non-technical data management. This is a Non-Exempt, in-office position located in Folsom, CA, reporting to the Director of Retirement Plan Services.

Requirements

Bachelor’s degree required
Minimum of one year experience in the qualified retirement plan industry
Ability to collaborate effectively across departments and work in a team-oriented environment
PC and Microsoft Office proficiency, specifically Excel, Adobe and Power Point skills
Proven ability to handle confidential information with discretion
Self-starter with the ability to suggest efficiencies
Keen ability to multi-task, adaptable to various competing demands and demonstrate the highest level of customer service and response.
Ability to take direction, but also to exercise judgement and independent thought.
Strong, polished writing skills to ensure professional communications.
Ability to travel to conferences and client meetings if needed.
Remain knowledgeable of the industry and recent updates/legislation/changes

Nice To Haves

Willingness to obtain the Retirement Plan Fundamentals (RPF) designation within the first 6 months of employment
Experience with CRM systems and retirement plan recordkeeper platforms a plus.

Responsibilities

Assist the Retirement Plan Service Team in the daily operations of maintaining a book of qualified plan business using multiple CRM platforms, onboarding new business, gathering plan level data, and periodic projects in support of the division’s strategic plan.
Collaborate directly with multiple financial advisors to onboard and service new clients.
Work directly with Advisor and Custodian/Recordkeeper on investment changes, website access, gathering investment activity and data reports.
Assist with acquisition/partner related tasks and projects.
Responsible for entering Salesforce opportunities and maintaining accurate data.
Assist with weekly and month-end processes, including reconciliation and reporting.
Work with accounts receivable in the generation of invoices on a quarterly basis.
Prepare service agreements and custodian change forms as needed.
Will eventually be part of the incoming call queue for Retirement Plan Services.
Partner with internal departments to support backend processes, including building and maintaining Retirement Plan Services (RPS) infrastructure within Salesforce.
Work cross-functionally with internal teams to prepare and manage client retirement plan documentation.
Build and maintain strong working relationships with Advisors to support client servicing needs.
Communicate directly with clients via phone and email to provide support and enhance the overall client experience.
Take initiative to learn and grow within Retirement Plan Services, demonstrating a willingness to take on increasing responsibilities and challenges.
Other administrative tasks and projects as assigned.

Benefits

Medical: Blue Shield (PPOs and HDHP with HSA) plans and Kaiser (HMO) plans for California associates
Dental insurance with MetLife
Vision insurance with VSP
Optional supplemental benefits
Healthcare savings accounts with company contribution
Flexible spending accounts
Flexible working arrangements
Generous 401K contributions
Exempt associates qualify for our flexible paid time off policy
Non-Exempt associates will receive 15 days of paid time off annually during the first three years of employment
11 Paid Holidays
Option to participate in our Equity Purchase Program (Contract, intern, and part-time employees are not eligible)
Future growth opportunities within the company