Retirement Plan Service Consultant

KerberRose S.C.Shawano, WI

About The Position

KerberRose Wealth Management is seeking a detail-oriented Retirement Plan Service Consultant to support our retirement plan team. This role focuses on onboarding new retirement plans, coordinating ongoing services, and supporting advisors and clients through a high-touch service model. The ideal candidate is organized, collaborative, and experienced in retirement plan operations.

Requirements

  • 5–10 years of experience in retirement plan services or administration
  • Strong understanding of 401(k), 403(b), and retirement plans
  • Experience working with recordkeepers, TPAs, and plan sponsors
  • Strong organizational and project management skills
  • Excellent communication skills
  • Proficiency in Microsoft Office and CRM systems

Nice To Haves

  • Professional designations (AIF®, CRPS®, QKA)

Responsibilities

  • Lead and coordinate onboarding of new retirement plans
  • Serve as liaison between plan sponsors, recordkeepers, TPAs, and advisors
  • Coordinate ongoing service schedules with the 401(k) advisor
  • Prepare for and follow up on client meetings
  • Manage service workflows and track deliverables
  • Support advisors with plan administration and client communication
  • Troubleshoot client issues and coordinate resolutions
  • Maintain accurate CRM records and documentation
  • Identify process improvements to enhance service delivery
  • Collaborate with internal teams to ensure consistent service

Benefits

  • health
  • dental
  • vision
  • 401(k)
  • professional development opportunities
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